IT Systems Administrator Senior - IT0001

At FHU our mission is to serve communities through thoughtful infrastructure planning and design and that work starts with empowering our own people through exceptional technology. Were seeking a seasoned IT generalist to join a collaborative peoplefirst team that supports our internal technology systems.

This isnt just a technical role its an opportunity to contribute to something bigger. Youll help shape and maintain the digital tools and environments that enable our engineers planners and innovators to solve transportation challenges across the country. Youll work in an environment that values relationships curiosity ownership and a healthy worklife balance.

The ideal candidate will be a handson specialist with a deep understanding of networking virtualization storage and cloud technologies and a track record of managing complex infrastructure projects.

If youre passionate about Microsoft Azure thrive on solving problems and want your work to support infrastructure that makes a difference wed love to meet you.

Essential Duties and Responsibilities(Other duties may be assigned)

• Communicate effectively proactively and empathetically with internal staff
• Provide all tiers of IT support to end users (both in person and remote) ensuring minimal downtime and outstanding customer service
• Manage and optimize Azure Virtual Desktop (AVD) deployments including scaling policy management and user provisioning
• Administer Azure Active Directory (AAD) Microsoft Intune and other Microsoft 365 services
• Configure maintain and troubleshoot servers storage systems and networking equipment across multiple locations
• Lead IT infrastructure projects (e.g. system migrations cloud integrations new office buildouts)
• Support endpoint management across Windows macOS and mobile platforms
• Lead or contribute to infrastructure projects working closely with crossfunctional teams vendors and stakeholders
• Create and maintain detailed infrastructure documentation diagrams and SOPs
• Mentor IT staff; provide training guidance and foster knowledge sharing across the IT department
• Act as an escalation point for complex technical issues
• Assist in training and orientation of new and existing staff
• Coordinate services with various external hardware software and cloud vendors
• Travel to various Company offices to assist with IT needs

Qualifications Education and Experience

• Associate or bachelors degree in a field relevant to this position or equivalent years of technology experience
• 710 years of progressive experience in IT infrastructure systems administration and technical support
• Deep handson experience with Microsoft Azure especially Azure Virtual Desktop and Azure AD
• Proficiency with Microsoft 365 tenant management and device configuration using Intune
• Solid understanding of networking concepts (DNS DHCP firewalls VPNs) and experience with routing/switching hardware is a plus
• Scripting or automation experience (PowerShell preferred)
• Demonstrated experience in midsized multioffice or distributed environments
• Excellent communication documentation and interpersonal skills
• Strong troubleshooting skills and a proactive approach to problemsolving
• Relevant certifications a strong plus (e.g. AZ104 AZ140 MS500 CompTIA Network)

• Desktop application support for various software applications used in Transportation Engineering/Design is a plus. These software packages include but are not limited to AutoCAD MicroStation Traffic Modeling Adobe and Bluebeam.

Physical demands and requirements

The employee must be able to frequently lift and/or move up to 50 pounds. The position requires the ability to travel up to 20 of the time requiring a current drivers license and backgroundchecked clear driving record. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Compensation

The pay for this position has a range of $100000 $130000. The actual offer will carefully consider a range of factors including your skills qualifications and experience.

Application Deadline: 6/3/2025

At FHU we seek to provide a benefits package that helps our team maintain a healthy worklife balance a concept that is a guiding principle for us. Employees enjoy benefits including:

• Medical/RX HSA Dental Vision Life and Disability; all of which FHU contributes a significant portion towards or for some plans covers 100 of the premiums
• Generous Vacation and Sick leave programs
• 401(k) with employer match and discretionary Profit Sharing
• Adoption Assistance program
• Flexible schedules and options for remote work are available but may not be conducive to every employee and position.
• Professional and career development opportunities including tuition reimbursement for continuing education.
• Support of employee participation in professional and technical societies & various civic organizations.
• Reimbursement of professional certification and registration fees.
• This position is eligible to participate in our annual discretionary bonus plan.

FHU Employees are encouraged to participate in a variety of internal committees which include groups such as the Technology Committee CAD Committee FHUlanthropy Committee and the FHUn Committee which plans multiple events that keep energy (and bragging rights) high and helps us remain a tightknit team. We also enjoy many opportunities to socialize at various FHU sponsored events throughout the year.

Required Experience:

Senior IC