Quality Assurance Consultant
Quality Assurance Consultant
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Job Description
Quality Assurance Consultant
Location: Glasgow or Perth
Salary: up to 38000
Are you a Quality Assurance professional with experience in the Claims Insurance or Financial Services sectors with a keen attention to detail and data reporting/analysis skills Due to growth we have an exciting new opportunity to join our Home Claims teams in Glasgow or Perth we are looking forward to receiving your application!
A bit about the job:
As a Quality Assurance Consultant working with Avivas Home Claims business area you will be accountable for completing quality assurance audits on Personal Lines Home Claim files. This will include conducting deep dive activity into areas of concerns which have been agreed with business area leads. You will regularly report on audit findings and present them at forums with key stakeholders to drive forward required actions and improvements.
Responsibilities of the role will include:
Quality Assurance audits
Deep dive activity into areas of concern agreed with business area leads
Reporting of thematic observations and presentation of assurance findings at key forums
Coaching and feedback
Quarterly planning of assurance activity to support the Assurance Lead
Insightful analysis and reporting of QA outputs
Support technical audit activity as required for broker/supplier audits
Calibration of audit activity within own team and supporting areas e.g. offshore
Skills and experience were looking for:
Property Claims technical and process knowledge preferred
Analytical with excellent attention to detail
Planning and organisation an independent and proactive worker
Relationship and stakeholder management at leader and senior leader level
Data analysis reporting and presentation skills
What youll get for this role:
Our purpose with you today for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Salary up to 38000 depending on location skills experience and qualifications
Bonus opportunity 8 of annual salary. Actual amount depends on your performance and Avivas.
Generous pension scheme Aviva will contribute up to 14 depending on what you put in.
29 days holiday plus bank holidays and you can choose to buy or sell up to 5 days
Make your money go further Up to 40 discount on Aviva products and other retailer discounts
Up to 1200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carers leave
Flexible benefits to suit you including sustainability options such as cycle to work
Make a difference be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending around 50 of their time in our offices every week combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied please send us an email stating that you have a disclosed disability and well interview you.
Wed love it if you could submit your application online. If you require an alternative method of applying please an email to
Required Experience:
Contract
Employment Type
Full Time
