Customer Care with a Search Engine Company
Customer Care with a Search Engine Company
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Job Description
Customer Care with a Search Engine Company (Dutch Language)
Office Location is Av. MediterrneoLisboa Portugal
Salary is EUR 1100 per month gross with bonuses
Unlock the Potential of Your Next Career Move
Are you ready for your next big career opportunity Join a global leader in technology and services that shapes the future of brands. We partner with some of the most recognized names in the world to help them grow and succeed through technology and integrated solutions across more than 70 countries. Our commitment to excellence has earned us prestigious awards such as Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.
If youre looking to grow and be inspired as a Customer Service Representative in Lisbon Portugal (OnSite) youll play a key role in ensuring performance goals are met across all operations. Youll contribute to achieving operational excellence with a focus on meeting high standards in quality efficiency and improving the customer journey.
Opportunities for Career Growth and Personal Development
We provide all the training cuttingedge technologies and ongoing support you need to succeed. With a focus on growth youll find real career potential here. A remarkable 80 of our leaders have been promoted from within! We offer a variety of FREE Learning and Leadership Development programs to help you reach your career aspirations.
What Youll Do in This Role
As a Customer Service Representative you will:
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Handle inbound customer inquiries and document relevant case details.
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Ensure excellent customer satisfaction by assisting with PreSales General Inquiries and technical support via multiple communication channels.
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Respond appropriately or escalate customer issues to higher levels of support as needed.
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Work collaboratively with other team members to resolve or close help tickets effectively.
What Were Looking For
Youre a great fit if you:
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Have a high level of Dutch (written and oral) and fluency in English (B2.
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Communicate complex technical information clearly and concisely to nontechnical users.
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Demonstrate patience and professionalism when solving problems.
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Stay updated with the latest IT and tech trends.
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Are proactive selfmotivated and a great team player.
Even if you dont meet every qualification we still encourage you to apply. We are committed to matching the right candidates to the right roles.
Whats in It for You
In this role youll enjoy benefits that help you thrive:
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Fulltime indefinite contracts (negotiable based on your experience and our clients needs).
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Competitive salary and performance bonuses.
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Central location in Lisbon Portugal.
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Comprehensive paid training on the company and the project youll be working on.
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Career development programs specialized courses and language classes.
Become the Best Version of Yourself!
If this sounds like the perfect next step in your career wed love to hear from you. Apply today and find out why so many people around the world are proud to be part of our dynamic global team.
Commitment to Equal Opportunity
We are proud to be an equalopportunity employer. Our work environment is inclusive and we are committed to providing equal employment opportunities for all candidates. We welcome applicants from all backgrounds and ensure our recruitment practices are based solely on business needs job requirements and professional qualifications free from discrimination and harassment.
Eligibility to Work
Applicants must be legally authorized to work in Portugal to be considered for this position.
Employment Type
Full Time
