Account Manager

As an Account Manager your goal will be to create raving fans by providing an excellent customer experience to our broker community utilizing our innovative products and cuttingedge technology. At PRMG we make it our mission to place individuals in a job capacity that compliments their skill sets and strengths. In an Account Manager role you will be set up for personal growth and future career advancement. Relationship management will be key to your success as an Account Manager. PRMG offers competitive compensation and benefits (medical dental vision 401k holidays two weeks vacation five sick days and access to our employee discount programs) for our fulltime employees. PRMG is looking for likeminded passionate individuals to join our team. If you are interested in applying for a remote Account Manager role apply now!

• Develops and maintains an already established relationship with correspondent or wholesale broker through communication and follow through.
• Identify and maintain daily contact with sources of mortgage loan production (correspondents and brokers) to ensure smooth flow of loan applications through the loan process.
• Answer client questions and respond to loan status underwriting processing and funding flow inquiries.
• Develop and maintain relationships with assigned customers.
• Generate mortgage loan business for PRMG by utilizing creativity and independence to manage current account relationships as wells as developing new business.
• Maintain and manage branch pipeline through reporting
• Provide customer service to sales account executives assisting with internal file flow.
• Order tax transcripts or W2 transcripts for all borrowers as applicable per loan program.
• Order SSA validation as applicable per underwriting conditions.
• Order FHA case number assignment as applicable.
• Pull LDP/GSA on all loan participants.
• Order Mortgage Insurance with sufficient coverage as applicable per loan program.
• Perform the Verbal VOE within applicable time frame per loan program of note date on all borrowers.
• Upload the appraisal and proof of appraisal delivery from ValuTrac into FT360 and notify the underwriter the appraisal is ready for review.
• Request change of circumstance from the disclosure department when applicable.
• Review and sign off all designated Level I account manager conditions in FT360.

Experience:

• One year minimum mortgage operations experience.
• Experience working in a fast paced team environment.

Skills:

• Strong interpersonal communication and business relationship skills.
• Detail oriented with strong organizational and followthrough skills.
• Excellent analytical written and verbal communication skills.
• Technologically proficient in MS Windows software.
• Proven negotiating skills and forecasting capabilities.

Education:

• College degree or equivalent work experience preferred.
• High school diploma (or equivalent) required

At PRMG we not only celebrate and support differences we thrive on it for the benefit of our employees our products and our community. We are proud to be a workplace that provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.