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You will be updated with latest job alerts via emailAt Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Broadridge is hiring! Were seeking a Supervisor of Operations to help support our Settlement functions. You will have the opportunity to support Broadridges top tier clients and work on a stellar team.
We are made up of highperforming teams that meet in person to learn and collaborate as needed. This role is considered hybrid which means youll be assigned to a Broadridge officeandgiven the flexibility to work remotely. This will require 2x a week in a Broadridge office
Responsibilities:
Support Depository Trust and Clearing Corporation (DTCC) Settlement functions and related processes such as BuyIns Prime Broker and Vault.
Facilitate development of Broadridges Settlement tools such as Global Framework (GFW) Broadridge Exception Event System (BEES) and Universal Dashboard by providing operational expertise and conducting user acceptance tests (UAT).
Participate in onboarding new clients onto Broadridge product suite such as Brokerage Processing Services (BPS) for equity trade settlement and Impact for Fixed Income trade settlement.
Conduct internal and external training programs on Broadridge products such as GFW BPS Impact BuyIns System and Universal Dashboard that are heavily used within the Settlements department.
Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Also communicate the issue solution and plan of action for future avoidance in a timely manner to both the internal and external parties.
Limit market exposure for clients by monitoring unsettled trades with high Mark to Market (MTM) exposure and by monitoring suspense account activities.
Identify and implement Robotic Process Automation (RPA) on processes within the DTC Settlements area to deliver valueadd services to the clientele.
Perform quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the group.
Develop and maintain Standard Operating Procedures (SOP) for training purposes for reference during critical issues and for seamless operations.
Coordinate and communicate with support functions such as HR IT and Finance for system related project related and team related functions.
Qualifications:
3 years of experience supporting Settlement functions
1 years of supervisory experience
Experience in client support (overseeing process and escalations)
Financial industry back office operations required DTCC preferred
Experience onboarding new clients is preferred
Strong verbal and written communication skills
Bachelors degree or equivalent
Compensation Range:The salary range for this position is between $90000 $ considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.
Bonus Eligibility:Bonus Eligible
Benefits Information:Please visit more information on our comprehensive benefit offerings
#LIPP1
We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhereto view the EEOC Know Your Rights poster.
Disability Assistance
We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.
Required Experience:
Manager
Full-Time