Sr Manager Creative Shared Services

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

Location/Division Specific Information

We are seeking a highimpact senior leader to lead and scale our creative operations in Bangalore India. Youll be responsible for building and nurturing a highperforming agile creative team positioned to deliver high quality results that align with business priorities.

Discover Impactful Work:

This role is critical in ensuring the success of a globally integrated creative model by providing strategic leadership operational excellence and people management across a growing team of creative professionals. The ideal candidate will be an experienced people leader with a deep understanding of creative operations organizational development and global collaboration.

Keys to Success:

• Global Collaboration and Coordination:Act as the key point of contact between global creative leadership and the Indiabased team ensuring alignment and reinforcing shared goals across different time zones and teams. Spearhead the infrastructure strategy by collaborating with IT Procurement and Facilities to ensure smooth access to tools systems and workspaces
• Strategic Workforce Planning and Development:Align the right talent with key accounts ensure seamless service delivery and proactively address business needs to support longterm business relationships and growth. Drive onboarding and continuous skill development to build a scalable and futureready team. Champion upskilling mentorship and learning pathways.
• Culture & Team Engagement:Serve as the cultural steward for the India teamchampioning inclusion psychological safety and engagement through strong communication and peoplefirst leadership.
• Performance Management & Career Growth:Define success metrics establish performance goals and manage regular checkins coaching and development plans for team members.
• Continuous Improvement & Change Leadership:Identify opportunities to improve creative operations through technology automation and process optimization. Lead local change initiatives and partner in global transformation efforts.

Education

• Bachelors degree in a relevant field (e.g. Business Operations Management or Communications). Masters degree preferred.

Experience

• 12 years of experience in talent management operations or team coordination with at least 3 years in a leadership position managing remote or offshore teams.
• Proven track record of managing teams prioritizing and ensuring smooth daytoday operations.
• Strong understanding of creative services workflows and ability to manage logistics and talent in support of creative teams.

Knowledge Skills Abilities

• Excellent communication and interpersonal skills collaborate with internal teams and remote talent. Highly organized and proactive able to anticipate problems before they arise.
• Ability to lead multiple projects simultaneously while maintaining a high level of organization and attention to detail. Strong leadership skills with the ability to motivate and support a team.
• Experience working with crossfunctional teams and managing resource allocation.

Physical Requirements / Work Environment

Benefits

We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forwardthinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!