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You will be updated with latest job alerts via emailAbout Toll Group
At Toll we do more than just logistics we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post
We are seeking a proactive IT Change & Communications Analyst to support the change and communication planningfor IT project roll outs including new systems and updating applications. This role is critical in enabling faster adoption of new processes and technologies by preparing impacted teams and ensuring clear timely and engaging communication.
Success in this role relies on your ability to translate complex technical information into clear everyday language that makes change accessible and meaningful for stakeholders at all levels. Youll support the delivery of communication plans for technology rollouts or updates assist with stakeholder mapping and engagement and create userfriendly materials such as guides FAQs and intranet content. Youll also help coordinate training sessions and feedback surveys gather insights from impacted teams and provide support to senior change managers and project leads throughout the change process.
Plan and execute change and communication strategies for projects delivered by Group IT.
Collaborate with project teams to develop communication materials and support resources.
Engage with stakeholders to identify and document change impacts across process technology operating models behaviours and culture.
Coordinate multichannel communication forums to ensure project readiness and user engagement.
Provide guidance and support to project teams endusers and stakeholders.
Contribute to building team maturity and capability in communication and change .
Tailored and effective communication and change strategies
Clear articulation and documentation of organizational change requirements
Timely development and delivery of engaging communication materials
Open stakeholder communication and feedback incorporation
Highquality outputs and quick turnaround on requests
Strong working relationships across teams
To be successful in this role you will bring:
45 years experience in change and communications within large organizations
Excellent verbal and written communication skills
Strong stakeholder engagement and influencing abilities
Experience supporting technology change initiatives
High adaptability and the ability to manage competing priorities
Strong facilitation and presentation skills
Proficiency in building relationships across multiple organizational levels
A talent for simplifying technical content to ensure understanding and engagement.
Qualifications
Undergraduate or postgraduate degree in Communications Marketing Journalism or Change Management would be advantageous.
SharePoint development exp.
What moves you
At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industryleading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.
Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages ethnicities genders and abilities.
To find out more about us visit
You must be entitled to work in Australia and be prepared to undertake preemployment checks including a criminal history check and medical.Required Experience:
IC
Full-Time