Patient and Family Support Administrator Band 3
Patient and Family Support Administrator Band 3
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Job Description
The Psychological Therapies team at St Peters Hospice is dedicated to supporting the emotional wellbeing of our patients those close to them and the bereaved. The therapist deliver therapy at our Brentry site and in a variety of community settings. The team work closely alongside our clinical teams and see their care as integral to the support St Peters offers.
The team work closely alongside our clinical teams their work is integral to the holistic support St Peters offers.
About the role:
The role is office based at our Brentry site working alongside our Senior Psychological Therapists and Psychological Support Workers providing administrative support for efficient service delivery. On occasion you may also become involved in the work of our wider Patient and Family Support Team.
- Band 3 salary ofpaFTE dependent on experience
- 15 hours a week Thursdays and Fridays
- Permanent position
About the person:
Applicants should be excellent communicators and must have the ability to deal sensitively compassionately and professionally with patients and clients using our service as well as internal and external colleagues. It is a essential that applicants have a high standard of IT skills are well organised and enjoy working in a team.
Key responsibilities:
The successful applicant will be responsible for maintaining and developing team administrative processes taking calls and playing a key role in the smooth running of the team.
You will gain experience and knowledge of palliative care services through excellent training as well as support from your colleagues. Come and join our friendly and collaborative team and make a real difference for people in Bristol North Somerset and South Gloucestershire.
For more information please view the job descriptionlocated at end of this page.
For an informaldiscussion please contact Victoria Minty Psychological Therapies Team Lead at
Please note thejobholderwill berequired to undergo a Disclosure and Barring Service Check.
Sensitive DBS applications:
If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate please call0 or emailonce the form has been issued to you.
We will also require vaccination history or evidence of immunity.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this.
Strictly no agencies.
About Us
St Peters Hospice is a wellloved hospice that provides extensive inpatient and community services in Bristol and the surrounding areas. Every year St Peters Hospice makes a difference in the lives of thousands of patients and their families when it matters most.
Many of our staff work directly with patients and their families in nursing health care and medical jobs. Others raise money to support patient care through our chain of over 40 charity shops and our fundraising activities. We also have a significant number of staff working in varied officebased roles.
Our aim is to provide an inclusive safe and healthy workplace that boosts creativity and motivation.
Our Inpatient Unit is a stateoftheart centre of clinical excellence that was built with the generous support of the people of Bristol. Beyond our Inpatient Unit youll find our team in homes and on the phone 24/7. More recently in response to the pandemic we have moved some services online to continue support for our patients.
The Hospice is also a centre of educational excellence and we teach other healthcare professionals about how to care for people at the end of their lives supporting the NHS and care homes provide end of life care.
The Benefits
For our nursing and clinical teams we offer attractive terms and conditions similar to the NHS including:
- NHS equivalent salaries
- Generous holiday entitlement and recognition for previous NHS service (up to 33 days for 10 years service)
- Continuance of the NHS Pension Scheme for existing members
There are many benefits to working at the Hospice including:
- Generous holiday allowance
- Competitive salary
- Group Personal Pension scheme
- Employee Assistance Programme
- Cycle scheme
- Eye care scheme (role dependent)
- Access to discounts and offers from popular retailers
- Health Care Cash Plan
- Group Life insurance scheme
- Reduced Gym memberships
- Free onsite parking
- Opportunities to get involved in fundraising and social activities
- Comprehensive induction
- Inhouse education team
- Opportunities for continual professional development
We offer the ability to work in a variety of places as your role demands. We embrace hybrid working and there are opportunities to work remotely as well as in one of our office locations.
We also offer flexible working hours to help you manage your work life balance.
Equity and Diversity
At St Peters Hospice we are committed to promoting equality diversity and inclusion throughout the organisation. We understand the value of a diverse mix of talented people that is representative of our community and are proactively taking action to support EDI and Wellbeing.
We welcome applications from all individuals regardless of their age disability religion or belief sex race sexual orientation gender reassignment marriage and civil partnership and pregnancy and maternity.
Documents
Required Experience:
Unclear Seniority
Employment Type
Part-Time
