Mortgage Processing Manager
Mortgage Processing Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Mortgage Processing Manager
Primary Location: Southeastern Michigan
Employee Status: FullTime Salaried
Estimated Hours/Week: 38 hours/week
Remote: Hybrid
What Youll Get: (note varied offerings based on role and hours)
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage) Dental and vision
Matching Health Savings Account Contributions Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation Personal days paid holidays paid volunteer time sick days & flex time.
Tuition reimbursement
About this position:
LMCU is seeking a Mortgage Processing Manager to lead and oversee the daily operations of the mortgage processing team. This role is responsible for ensuring exceptional member service efficiency and quality while also maintaining strict compliance with regulatory requirements.
What youll do:
Manage and balance mortgage processing pipeline ensuring quality compliance and timely delivery; collaborate with other departments to resolve complex issues
Mentor motivate and support team members to achieve and exceed performance goals and KPIs; coordinate training and professional development
Recruit hire onboard and oversee daily activities of processors and team leads; conduct performance reviews and recommend promotions or development opportunities
Address and resolve customer service issues professionally; foster a positive work environment through strong internal and external relationships
What Youll Bring:
Minimum of 5 years of experience in mortgage processing or a related area within the mortgage industry.
At least 2 years of supervisory or management experience preferably in a highvolume mortgage environment.
Strong knowledge of mortgage loan products underwriting guidelines and regulatory compliance (e.g. TRID RESPA HMDA).
Proven track record of team leadership coaching and performance management
Experience with loan origination systems (LOS) and pipeline management tools preferred.
Who We Are:
Were proud of our past thrilled with our present and couldnt be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union LMCU is a notforprofit institution owned by its members instead of corporate stock holders. We are accountable directly to our members and they directly share in our success benefitting by lower and fewer fees better savings and checking interest rates lower cost mortgages and a host of other advantages that simply dont exist at traditional banks.
Its about always doing whats best and right for our members it guides everything we do.
From friendly knowledgeable and professional employees who greet you by name to offering stellar value at every turn LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members lifetime financial needs.
Youll be encouraged to innovate and excel and were committed to your empowerment as an employee providing ongoing training development support and opportunities for you to achieve your career goals.
Have additional questions about the role
You may email us at:
If you lack access to the internet or internet connectivity or have a disability that hinders your ability to apply online please choose one of the following options to obtain assistance:
Call us at:
Mail your resume to: 5664 Prairie Creek Drive Caledonia MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team who will provide appropriate assistance to facilitate the completion of LMCUs online application.
Required Experience:
Manager
Employment Type
Full-Time
