Sr Change Management Communications Manager

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

SHOULD YOU ACCEPT THIS CHALLENGE...

Were seeking a Sr. Change Management & Communications Manager to join our fastpaced collaborative team. In this individual contributor role youll be instrumental in driving effective and lasting change across our Customer Experience (CX) organization. Success in this role hinges on your ability to quickly capture critical business updates connect the dots across teams and ensure the right people get the right information at the right time. As a strategic communicator and change agent youll play a key role in the rollout of major initiatives helping teams navigate transitions smoothly while minimizing resistance and maximizing engagement. Youll also need to be someone who thrives on takes ownership and consistently drives communications and change efforts forward with precision and impact. This position reports into the Performance Education and Knowledge (PEAK) Team part of the global Customer Experience organization that includes Technical Services Professional Services PEAK Portfolio and Customer Success. Some of your key responsibilities will include:

• Lead the development and of the change management strategy for CX including conducting change impact assessments and planning and implementing change communications.
• Drives of change management plans effectively including facilitating sessions as needed to understand change impact adoption and where to pivot.
• Work with CX project teams to integrate change management activities into project plans.
• Translate complex technical concepts into clear concise and actionable updates for key stakeholders ensuring that information is easily digestible and aligned with business goals.
• Facilitate communication and information flow within PEAKs Learning Experience Platform (LXP) and other communication vehicles.
• Create and maintain a communication & change management calendar/roadmap to provide crossfunctional visibility to the planned rollout schedule.
• Exceptional communication skills are critical in this role. You must be able to clearly articulate the vision goals and details of change initiatives to a variety of audiences from senior executives to frontline employees.
• Foster a culture of continuous improvement and innovation encouraging employees to be proactive in identifying opportunities for change.
• Serve as a coach and mentor to leaders and teams throughout the change process providing support and guidance to overcome resistance and build change competence.
• Effectively managing risk partnering with colleagues to ensure the right decisions are made at the right time appropriate communication occurs and plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements.
• Ability to present information in a way that establishes rapport persuades others and gains understanding while expertly engaging crossfunctionally as required.
• Creates and maintains a change management champion network to effectively drive adoption of solutions.

WHAT YOULL NEED TO BRING TO THIS ROLE...

• BS degree or equivalent practical experience.
• Change Management trained and certified.
• PMP strongly preferred or equivalent experience.
• Minimum 58 years experience in change management organizational development or a similar role.
• An understanding of change management principles and methodologies.
• Excellent communication and interpersonal skills with the ability to engage and influence stakeholders at all levels.
• Possess a comprehensive understanding of various project management methodologies.
• Experience driving supporting and implementing an entire organizations operations and driving outcomes aligned to the goals and objectives.
• Ability to manage multiple projects simultaneously and thrive in a fastpaced environment.
• Ability to translate complex technical and business problems into easy to understand communications and presentations.
• Superb facilitation skills to effectively communicate and command audiences.
• Creative thinker with a problemsolving mindset.

We are an inoffice environment and therefore you will be expected to work from the Santa Clara Utah or North Carolina office in compliance with Pures policies unless you are on PTO or work travel or other approved leave.

The annual base salary range is: $Salary Minimum $Salary Maximum. Salary ranges are determined based on role level and location. For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events check for more information.

#LIONSITE

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events. Check out for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage diversity equity inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples racialized people people with disabilities people from gender and sexually diverse communities and people with intersectional identities. We also encourage you to apply even if you feel you dont match all of the role criteria. If you think you can do the job and feel youre a good match please apply.