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Specific responsibilities:
Provides clerical support for service managers including answering phones data entry filing and online service requests. Enters daily customer counts and updates electronic and posted menu signs. Assists with data entry related to menu service layouts work standards closing duty checklists and equipment maintenance and repair logs.
Monitors meal plan transactions at the point of sale. Reconciles multiple payment forms including cash sales credit card service order contracts and One Card meal plan transactions. Maintains daily cash bag balances and receipts.
Communicates effectively with all internal and external customers. Answers questions and responds to feedback in a courteous and professional manner. Communicates with staff on all Event Management System service order updates and guest contracts. Educates and enforces meal plan policies while maintaining the Sacred Dignity of all guests.
Sets and cleans up and stocks and replenishes food equipment and dinnerware during shifts. Cleans and sanitizes all work areas equipment and supplies.
Serves as the shift supervisor overseeing service of meal plan and student staff in Marketplace on scheduled weekends.
Required Minimum Qualifications:
High School Diploma or equivalent.
12 years of experience in the institutional or retail food service industry.
34 years experience with data entry and customer service
Ability to work in a fastpaced environment.
Ability to interact professionally with coworkers and customers and resolve customer service issues.
Ability to multitask meet specific deadlines and prioritize tasks and assignments.
Skilled in basic math computations such as addition subtraction multiplication and division.
Knowledge of how to use a cash register preferred and ability to learn upgrades as needed.
Ability to concentrate and focus in a noisy environment.
Ability to exercise good judgment and decisions expeditiously.
Skilled at setting a good example for others.
Computer experience in Google Drive Docs Sheets Calendar & Gmail preferred.
The College may consider any equivalent amount of credentials licensures training or experience that provides the necessary knowledge skills and abilities to perform the duties and responsibilities of this job.
Benefits package:
The College offers an outstanding benefits package including health dental vision and life insurance; retirement plan; paid timeoff and tuition waiver. For more information please visit: instructions:
This position will be posted for a minimum of five business days and applications will be reviewed upon receipt.
St. Norbert College (SNC) a Catholic Norbertine and Liberal Arts College provides an educational environment that fosters intellectual spiritual and personal development. As the only Norbertine institution of higher learning in the world our roots traditions and commitments create a unique and enriching educational experience for our students.
At SNC our commitment tocommunio the Norbertine ideal of a community united as one is grounded in the principles of dignity truth and justice. Consistent with these principles St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment.
NonExemptScheduled Weekly Hours:
40The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Full-Time