INTERNAL ONLY Lead Customer Service Representative
INTERNAL ONLY Lead Customer Service Representative
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USD 19 - 22
1 Vacancy
Job Description
INTERNAL ONLY
Get ready to lead a team of exceptional customer service representatives! As the Full Time Lead Customer Service Representative at Union Wireless youll have the chance to make a real impact on our customers experiences and have some fun while doing it! Your expertise in customer service will help us continue to provide the stellar service our customers know and love. We offer a competitive hourly pay rate for this onsite position.
Join us in creating positive customer interactions and helping our community stay connected. You will have benefits such as Medical Dental Vision 401(k) Life Insurance Flexible Spending Account Competitive Salary of $19.91$22.91 Paid Time Off and Employee Discounts. Apply now and be part of a purposedriven company that values humility and earnestness in everything we do!
The schedule for this position is 10:00am to 7:30pm 5 days a week with a rotating oncall schedule.
ARE YOU EXCITED ABOUT THIS LEAD CUSTOMER SERVICE REPRESENTATIVE JOB
Join our team as a Lead Contact Center Customer Service Representative! From interacting with customers to providing information resources and handling escalated calls this role offers a dynamic environment where you can showcase your customer service skills. As a key player in our customer care team youll sell Union Telephone products ensure quality interactions and contribute to customer retention efforts. Additionally youll have the opportunity to be involved in order processing software support phone operation assistance and training for new employees. If youre excited about providing exceptional service and making a difference in our customers experiences apply now!
WOULD YOU BE A GREAT LEAD CUSTOMER SERVICE REPRESENTATIVE
To thrive as a Lead Contact Center Customer Service Representative at Union Wireless youll need excellent communication skills to engage with customers and representatives effectively. Strong problemsolving abilities will help you navigate various customer inquiries and escalations with ease. A positive attitude and a customercentric approach are key to providing topnotch service and maintaining customer satisfaction. Attention to detail is crucial for ensuring accurate information dissemination and order processing. Adaptability and the ability to work well under pressure will help you handle a fastpaced environment and meet performance standards.
If youre passionate about customer care and have the skills to excel in a dynamic role we want to hear from you!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation gender identity or any other characteristic protected by law.
If you have any questions please feel free to contact our Recruiting Specialist.
Contact Information
Lorrissia Schafer
Cell:(call or text)
Required Experience:
Unclear Seniority
Employment Type
Intern
