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1 Vacancy
Issue new policies renewals and endorsements using the C360 system
Prepare new business quotes
Underwrite in line with established standards policies and procedures
Support the sales team in acquiring and retaining profitable business
Handle all policy documentation and ensure accuracy and compliance
Review and authorise documentation before dispatch
Resolve queries according to company protocols
Negotiate renewal terms and prepare renewal documents
Conduct timely renewal reviews and calculate retentions
Request monitor and follow up on surveys as required
Identify and correct unprofitable policies
Ensure adequate risk exposure levels across policies
Final review of policies before delivery to clients
Provide client support through telephone communication for queries or amendments
Maintain organised electronic records of all work
Ensure service and quality levels meet required outputs and standards
Resolve escalated customer complaints and provide appropriate feedback
Align daily routines with operational plans to meet service delivery targets
Contribute to the creation of new service delivery standards and procedures
Align with company culture and values
Share product process and system knowledge with colleagues
Collaborate effectively with the underwriting team to meet service goals
Adhere to all organisational policies and practices
Identify and recommend improvements to underwriting and administrative processes
Matric (Grade 12
NQF Level 5 in ShortTerm Insurance
Regulatory Exam Level 1
Minimum of 5 years relevant commercial underwriting experience
Confirmation of DOFA from the Financial Sector Conduct Authority (FSCA)
Experience with the Cardinal 360 system is advantageous
Proficiency in Microsoft Office
Strong understanding of commercial insurance products and the financial services industry
Strong analytical and attentiontodetail abilities
Ability to work independently and collaboratively
Proactive diplomatic and solutionoriented
Excellent communication skillsverbal and written
Effective task prioritisation
Logical and professional approach to work
Strong work ethic and dependability
Resilience in a highpressure fastpaced environment
High ethical standards
Contact Hire Resolve for your next careerchanging move today
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise
Full-Time