Director Clinical Services - Coastal BC
Director Clinical Services - Coastal BC
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Job Description
Job Description
THE OPPORTUNITY
We have an exciting opportunity for a Director Clinical ServicesCoastal BC to join the Good Samaritan Society leading our teams at three sites in British Columbia: Delta View Care Centre (Delta BC) Victoria Heights (New Westminster BC) and Christenson Village (Gibson BC). This role offers a better quality of life Monday through Friday and empowers you to live up to your potential feel part of something bigger and make a difference in the lives of others. The Director Clinical Services Coastal BC is a key representative of Good Samaritan Canada and an Ambassador and collaborative leader working with internal and external stakeholders of the organization.
Reporting to the Vice President and Chief Clinical Officer (VP and CCO) the Director of Clinical Services Coastal BC provides leadership and accountability for a range of programs and services including assisted living longterm care and dementia care. They are responsible for leading and mentoring a skilled team of leaders while fostering a positive and just work culture that supports organizational and employee growth in alignment with Good Samaritans mission vision and values. As a member of the Senior Leadership Team (SLT) the Director is also responsible for establishing and attaining goals aligned with the organizations strategic plan ensuring financial stewardship and assessing and monitoring organizational risk.
THE ORGANIZATION
The Good Samaritan Society Good Samaritan Canada and Good Samaritan Delta View Care Centre believe that our employees are our number one asset. Since 1949 we have been providing excellence in complex/longterm care assisted/supportive living and other specialized care services for the elderly and those with developmental and physical support requirements. We could not do what we do without our dedicated and committed employees.
For more information please visit their website:
RESPONSIBILITIES
Employee Leadership:
- Recruits retains motivates develops and manages the performance of competent staff.
- Effectively deploys organizes directs and evaluates staff.
- Connects strategy to daytoday activities and updates teams regularly.
- Supports and challenges others to achieve professional and personal goals.
- Creates engaging and hospitable environments where others have meaningful opportunities to contribute and ensure that resources are available to fulfill their expected responsibilities.
- Listens well and encourages the open exchange of information and ideas using appropriate communication channels.
- Facilitates an environment of collaboration and cooperation to achieve results Experience coaching team members.
- Responsible for human resource management at the operational level.
- Ensures compliance with legislation collective agreements Terms and Conditions labour and employee relations training and standardization and organizational policies and procedures.
Achieve Results:
- Inspires vision by identifying establishing and communicating clear and meaningful expectations and outcomes.
- Efficiency and effectivenessminded; comfortable in a fastpaced agile environment.
- Integrates organizational missions and values with reliable valid evidence to make decisions.
- Strong project management skills with an ability to drive results prioritize activities and effectively manage and integrate various operational functions.
- Participates and chairs committees as required and has accountability for high level projects.
- Acts in a manner consistent with the organizational values to yield effective efficient resident/client centred service.
- Measures and evaluates outcomes compares the results against established benchmarks and corrects the course as appropriate.
- Drives operational excellence across the organization refining and/or creating scalable systems and processes while achieving and maintaining quality standards.
- Directs development and implementation of operational procedures and controls to promote communication and adequate information flow.
Develop Coalitions:
- Creates connections trust and shared meaning with internal and external stakeholders Effective communicator and collaborator.
- Facilitates cooperation and coalitions among diverse groups and perspectives aimed at learning to improve service.
- Employs methods to gather intelligence encourage an open exchange of information and uses quality evidence to influence action across the system.
- Politically astute and can negotiate through conflict and mobilize support.
- Works in partnership with the President and CEO executive and senior leadership to coordinate and execute strategic planning annual budgeting and other organizationwide initiatives.
- Leverages strong partnerships with key decision makers to ensure crossorganizational and crossfunctional alignment and synergies.
System Transformation:
- Thinks analytically and conceptually to question and challenge the status quo to identify issues solve problems and design and implement effective processes across systems and stakeholders.
- Creates a climate of continuous improvement and creativity aimed at systemic change.
- Actively contributes to change processes that improve health service delivery.
- Demonstrates strong leadership and assumes responsibility as an agent of change building support for planned and implemented changes.
- Develops and drives organizational change initiatives that leads to organizational effectiveness best practice and innovations and that to changing trends in the advancement of the sectors in which the organization provides care and/or service.
- Exceptional problemsolving analytical and change management skills with an ability to identify strategic challenges and opportunities and make decisions in the face of resource constraints and ambiguity.
- Leads and coordinates the planning and oversight of initiatives and operations for services and programs including operational planning achieving results within budget resident/client risk management quality indicator reporting and analytics business and resident/client/family satisfaction safety and quality care.
- Responsible for overseeing and monitoring resident/client/employee safety and for creating and implementing action plans to mitigate any risk.
Financial Accountability:
- Recommends and implements effective initiatives for the financial wellbeing and advancement of Good Samaritan.
- Reviews financial reports submits to an annual budget process monitors financial performance and ensures financial targets are met within the portfolio.
- Utilizes financial data to make fiscally responsible decisions and recommendations in line with organizational plan objectives.
Communications and Stakeholder/Relationship Management:
- Supports and/or collaboratively develop communication plans for internal and external stakeholders.
- Oversee or coordinate initiatives to enhance resident/client/employee experience and ensure consistency across Good Samaritan.
- Leads and/or represents Good Samaritan and its residents/clients/employees on external committees and at events.
- Establishes promotes and maintains lasting relationships with external and internal stakeholders such as donors residents/clients volunteers Good Samaritan members families employees and other partners.
Health and Safety:
- Applies operational policies and procedures and employs organizational systems designed to assure safety of residents/clients/employees environmental and infection control standards in all services.
- Ensures compliance with operational policies procedures and systems with respect to Disability Management Occupational Health and Safety and Workers Compensation.
Other:
- Ability to be oncall outside of regular business hours as required willingness to participate in committees and projects.
- Other related duties as assigned.
QUALIFICATIONS
- Five 5 years of operational and administration experience in large and complex healthcare organizations with continued growth in responsibilities and increased complexity of roles with the last two 2 years in a senior management level position.
- Minimum five 5 years leadership experience related to health care preferably in continuing care.
- An undergraduate degree with a clinical focus (i.e. BScN).
- A masters degree in health or business administration Certified Health Executive designation is preferred.
- Active registration with the British Columbia College of Nurses and Midwives (BCCNM)is required.
KNOWLEDGE SKILLS AND ABILITIES
- Knowledge of:
- Accreditation process
- British Columbia Regulations
- Assisted Living Regulations
- Significant travel throughout Alberta British Columbia and beyond to build and maintain relationships and influence change on behalf of the organization.
- Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner.
- Demonstrates critical thinking analytical and problemsolving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies and that meets the standards of care.
- Adept at written and oral communication with internal and external stakeholders.
- Intermediate level user of Microsoft Office Suites webinar and internet technology.
REQUIREMENTS
- A current and clear Criminal Records Check Form and if applicable a Vulnerable Sector Check that has been obtained no more than 90 calendar days prior to the hire date.
- A tuberculosis screening that has been completed no more than 12 months prior to the hire date.
SALARY
The salary band of Director Clinical Services is from $128494.15 to $165798.73.
FOR MORE INFORMATION PLEASE CONTACT
SANDY JACOBSON T: 780.944.1327 E:
Required Experience:
Director
Employment Type
Full-Time
