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Position Title: Museum Educator
FLSA:Nonexempt; parttime
Department:Education
Reports to: Museum Experience Manager
Occupational Summary
Creative Discovery Museum is one of the top childrens museums in the country due to engaging and enthusiastic staff who meet all guests with exceptional service. The role of Museum Educators is to provide an outstanding experience for all museum guests by ensuring a safe fun and orderly environment. At CDM we inspire all children to explore innovate create and play through our exhibits and programs. Museum Educators function in those spaces and in special events using proactive awareness and prioritizing guests needs. The museum is open seven days a week so Museum Educators must have availability for work weekdays and weekends during the museums regular hours early mornings evenings and weekends (minimum 16 hours of availability per week for a part time workweek).
Duties & Responsibilities
an unforgettable outstanding experience through excellent customer service for all guests. We do this by being hospitable enthusiastic and proactive. This looks like greeting guests offering assistance and using meaningful eye contact and proximity.
positive guest engagement opportunities through play exhibit interpretation handson activities and registered programs.
to the overall positive image of the museum by serving as a knowledgeable advocate for all museum programs activities events and upcoming exhibits
that exhibits props and program components are always ready for guest interaction. This includes resetting restocking and cleaning surfaces and endofday closing procedures as needed.
guest and exhibit safety through an awareness of guest activity recognizing and kindly redirecting when exhibit components are not being used safely. Step in to reconnect when children are not supervised by their caregivers.
engagement in the Makeit Workshop and Art Studio as needed.
engaging valueadded Programming for general admission guests as scheduled (Story Times WalkUps Kitchen Lessons Science Demonstrations etc.
workshops and present Science Demonstrations for academically aligned groups and tours as scheduled.
and support museum programming occurring before opening after closing and on holidays (such as Members Mornings AmuseUm Red White & Blue Day and others).
as Support Facilitator in reserved programs such as Club Discovery and Camps as scheduled.
monthly Museum Experience meetings and all required staff meetings.
related duties as assigned by the Museum Experience Manager.
Key Dispositions
Demonstrate your belief in the potential in all people and respect for people of all backgrounds
Capacity to deliver exceptional service to colleagues and guests at all times
Cultivate a feeling of belonging through words and actions that results in trusting relationships
Requirements
Must be 18 years or older.
A minimum availability of 16 hours per workweek to include holiday evening early morning and weekend shifts
High school diploma or equivalent
1year experience or formal education in the Arts Sciences Early Childhood or Education
Experience working with children aged 2 12 years
Experience working in a team
Physical Demands
Moving about the Museum floor for extended periods
Some lifting of supplies
Presentation and facilitation skills and endurance. Some facilitation may last an entire camp day.
Part-Time