Communications Officer University Police
Communications Officer University Police
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1 Vacancy
Job Description
External Applicants:
Please ensure all required documents are ready to upload before beginning your application including your resume cover letter and any additional materials specified in the job description.
Cover Letter and Supporting Documents:
Navigate to the My Experience application page.
Locate the Resume/CV document upload section at the bottom of the page.
Use the Select Files button to upload your cover letter resume and any other required supporting documents. You can select multiple files.
Important Note: The My Experience page is the only opportunity to attach your cover letter resume and supporting documents. You will not be able to modify your application or add attachments after submission.
Current Employees:
Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.
A cover letter is required for all positions; optional for facilities campus services and hospitality roles unless otherwise specified.
Job Description Summary
Operates the WFU Police department communication systems. Works rotating shifts; days nights weekends and holidays and is subject to hours beyond or outside normal scheduled shift. Subject to short notice or emergency callin.Job Description
Essential Functions:
- Operates the departments radio communications system and dispatches all calls for assistance to officers properly and professionally.
- Responds to emergency situations which may involve contacting the WinstonSalem Police Department Fire Department Forsyth County Emergency Medical Services Rescue Squads oncampus emergency teams and other departments and agencies.
- Must have excellent hearing in both ears clear speech effective verbal skills and be able to type quickly and accurately on the computer keyboard.
- Accurately records all events and activities during each shift in the CAD (Computer Automated Dispatch) system.
- All other duties as assigned.
Required Education Knowledge Skills Abilities:
- High school diploma or G.E.D with three years of related experience or an equivalent combination of education and experience. Related experience includes customer service administrative work and/or demonstrated experience working on a team.
- Must be a United States citizen.
- Excellent customer service interpersonal communication and time management skills.
- Proficiency with the operation of multiple line telephones and multichannel radio equipment.
- Proficiency in Microsoft Office Google Suites the internet and other relevant software.
- Must pass a criminal background investigation psychological screening drug screening and a medical evaluation by a licensed physician.
- Ability to meet the requirements of the Universitys automobile insurance.
- Must be able to work nights weekends holidays and special events as needed.
Preferred Education Knowledge Skills Abilities:
- Three years related experience in police/emergency communications.
- DCIN/NCIC certification
Physical Requirements:
- Must be able to sit or stand at a desk/console for long periods of time.
- Must be able to meet the North Carolina Standards and Training Commission minimum standards for sight and hearing.
Environmental Conditions:
- Subject to inside environmental conditions. Must be able to work alone in the communications center for long periods of time.
- If working during special events the employee may be required to work either inside or outside in heat/cold wet/humid dry/arid conditions and stand walk or sit for long 7 periods of time.
Additional Job Description
Note:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other jobrelated instructions and perform jobrelated duties as may be reasonably assigned by the employees supervisor.
To help provide a safe learning and living community Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.
Time Type Requirement
Full timeNote to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other jobrelated instructions and perform jobrelated duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race color religion national origin sex age sexual orientation gender identity and expression genetic information disability and military or veteran status.
Accommodations for Applicants
If you are an individual with a disability and need an accommodation to participate in the application or interview process please contact or.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
