Academic Records Assistant
Academic Records Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
Position Summary: The office of Academic Records seeks to enhance student experience and satisfaction by providing exemplary customer service to all NGU students by assisting with registration matriculation and graduation. The Academic Records Assistant serves students with all areas of student record management.
RESPONSIBILITIES:
- Represent NGU in creating a professional welcoming and helpful environment by providing general assistance including answering phones addressing student registration issues and counsel and advise students in understanding their academic records.
- Assist with the management of the Academic Records email inbox and process incoming requests from students faculty and staff.
- Monitor and process student forms including but not limited to major changes advising alterations academic plan changes AP/CLEP scores and schedule change requests. Additionally manage filing documents when completed.
- Manage requests for transcripts via Parchment.
- Assist the Graduation Coordinator with Graduation preparation.
- Assist with building course schedules within J1.
- Assist with routine tasks associated with the opening and closing of the semester.
- Manage student workers for the area of Academic Records including approval of timecards scheduling and job assignments.
- Assist at new student connect events checkin events and commencement as needed.
- Assist the NGU Online and Graduate academic advisors with responsibilities as assigned by the Registrar or Assistant Registrar.
- Collaborate with other areas within Students Services including Student Accounts Financial Aid and NGUcentral regarding student portal issues and in answering general student questions related to these areas.
- Perform other duties as assigned by the Registrar or Assistant Registrar.
Physical Requirements
- Visual Abilities: read reports create presentations and use a computer system.
- Hearing: hear well enough to communicate with coworkers vendors and students.
- Dexterity grasping feeling write type and use the telephone copier and computer systems.
- Mobility: open files and operate office machines; move between departments and attend meetings across campus.
- Talking: frequently convey detailed or important instructions and ideas accurately loudly or quickly.
- Lifting pulling pushing: exert up to 10 pounds of force constantly to move objects.
- Cognitive/Emotional: ability to critically think and concentrate. Must be able to respond quickly to changes in conditions 75 to 100 of the time.
WORKING RELATIONSHIPS
This position is a fulltime nonexempt position in North Greenvilles Academic Records Office within the Student Services Department located at the main campus in Tigerville SC. The Academic Records Assistant reports to the Registrar.
WORK SCHEDULE
Monday through Thursday 8:30 a.m. to 5 p.m. and Friday 8:30 a.m. to noon. Office hours are subject to change as deemed necessary.
TRAVEL
There is no travel associated with this position.
This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other duties as requested by his or her supervisor.
Qualifications
- Affirm an understanding of the Baptist Faith & Message 2000 and an understanding of the Universitys Statement on Human Flourishing.
- Agree to abide by the employee handbooks including community standards agreements.
- Bachelors degree preferred.
- Excellent interpersonal and communication skills to handle a variety of student issues and concerns.
- Ability to organize prioritize and problem solve in an environment where frequent interruptions are common.
- Ability to follow through with tasks.
- Computer literacy and knowledge of Microsoft Office Suite.
- At least one year of university services experience preferred.
Understand and comply with FERPA regulations.
Employment Type
Full-Time
