Office Experience Manager

Office Experience Manager

About Sleeping Duck

Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australias fastest growing startups and thats particularly unique because we design our own concept products entirely in house.

Groundbreaking engineer led inhouse product design. Real sleep science. Transparency. Honesty. Value. And a commitment to passionate exemplary customer connection service and support. We are a multi award winning product company that is reinventing the way Australians improve their sleep quality through better and more accessible high quality bedroom products.

Our team is exceptionally driven. We are led closely by our experienced founders and foster a strong inclusive culture. We are unified in our vision for reinventing the sleep product space to make better sleep accessible for everyone no matter who you are. It is an exciting place to work because everyone at Sleeping Duck wants to do exceptional things.

We do almost everything in house which gives us a rare sense of unity of purpose in our vision to make better products and experiences for our customers. Our 60 person team is very passionate and includes Product Development Story and Marketing Supply Chain Customer Experience and Technology.

We are growing rapidly with significant expansion plans taking place over the next two years making it a very exciting time for a new Office Experience Manager to join the team and be part of this journey.

People & Culture @ Sleeping Duck

The People & Culture (P&C) team is a positive and driven team we all work together to recruit engage develop support and hold onto the most talented individuals.

We believe in being approachable open and transparent with everyone we interact with whether that be our candidates or our employees. Everyone has a voice and we are a big advocate for creating a comfortable space for people to share their thoughts and ideas approach one another and get involved in projects that pique their interest.

We listen to our employees turn insights into actions create meaningful career pathways build capability through recruitment and learning & development (l&d) opportunities and foster a diverse and inclusive place to work.

Whats the role all about

Were on the lookout for a highly organised and proactive Office Experience Manager to oversee daytoday operations and help keep things running smoothly behind the scenes. This role is all about creating a workplace that not only works well but feels great supporting our teams productivity and bringing our culture to life in everything we do.

Youll be the goto person for all things officerelated coordinating across teams handling admin with ease supporting logistics and making sure everyone has what they need to do their best work. From keeping supplies stocked and onboarding new team members to overseeing maintenance and coordinating events that bring people together youll be at the heart of it all.

Youll also be the main point of contact when it comes to office security and access ensuring that our workspace remains safe secure and smoothly run at all times. There are times when you may be required to work outside of regular business hours.

Youre someone who thrives in a fastpaced environment takes initiative and enjoys solving problems before they become problems. Youre flexible and adaptable in an everchanging environment where priorities shift challenges pop up and no two days are quite the same. Youll be key to helping our internal operations tick along like a welloiled machine while also helping us continue a workplace thats warm welcoming and full of energy.

As a cultural ambassador for Sleeping Duck youll play a big part in organising company events social gettogethers volunteer days and other initiatives that support our team and culture. If youre a natural multitasker love being the person who just gets stuff done and have a knack for creating great experienceswed love to chat.

Your main focus areas will be:

• Office Operations
  • Be the first point of contact for all visitors and enquiries to the office
  • Create a positive experience for our employees being a point person for office facilities management and creating a desirable experience that enables our people to be productive and connected
  • Answer and forward calls sort and distribute mail arrange couriers and shipments book meetings as required
  • Take ownership of shared spaces in the office ensuring the team maintains the workplace pride
  • Schedule maintenance and respond to maintenance issues
  • Coordinate with all internal and external partners to keep all areas of the office in tip top condition and ensure everything works as it should
  • Manage and purchase the supplies required to keep our team and SDHQ equipped with the necessary tools and supplies across our two floor office and showroom
  • Responsible for general security including office key management and visitor tracking etc. You are the main point of contact for our security company
  • Continuously look for ways to improve the overall Sleeping Duck office experience
  • Providing onboarding support and detailed office facility tours for all new starters
  • Booking airline tickets and accommodation for team members who may be traveling interstate or overseas.

• Cultural Activities & Internal Events
  • Be a key person in organising/facilitating internal company events ensuring collaboration and inclusion across the business
  • Identify drive and encourage others to lead initiatives that give our team the opportunity to come together socialise and have fun.
  • Facilitate celebrations and significant milestones for people in the office such as birthdays and work anniversaries (for example helping decorate someones desk for their anniversary or ordering gifts)

People who wed love to work with

• Someone with a warm and positive energy who has a keen interest in the people space
• Proven experience as an Office Manager Front Office Manager or Administrative Assistant.
• Experience in Event Coordination (preferred)
• Strong administrative attention to detail analytical and organisational skills
• Ability to take ownership of the role and juggle multiple competing priorities
• Confidence to liaise with a wide range of people and a clear communicator
• A techsavvy person
• Ability to adapt and problem solve in a fast moving environment
• Enthusiastic and passionate we love what we do and we want a team player who loves what they do

Life @ Sleeping Duck

• An opportunity to be part of our evolving story and join an innovative and fast growing Melbourne born startup
• The team is really passionate about what they do they have an openminded forwardthinking and inclusive culture
• Amazing employee benefits wellness days events learning and development budget and generous leave entitlements
• To really live the SD life we will gift you a mattress to take home after your successful 6 months probation with generous discounts for family and friends

If you are interested please submit your resume.

It doesnt matter if youre a sidesleeper a back sleeper or an insomniac we welcome sleepers of all backgrounds at Sleeping Duck. Were proud to recruit develop celebrate and retain the most talented individuals from a variety of backgrounds.