Patient Service Representative
Patient Service Representative
Posted on :
28-04-2025
Employer Active
1 Vacancy
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Job Description
Join our Team at Premier Orthopaedics!
Title: Central Scheduling Representative
Location: Candidate has the option to work in either our Exton Havertown King of Prussia or West Chester location.
Schedule: MondayFriday 8:00am4:30pm
At Premier we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
- Competitive Health & Welfare Benefits
- Monthly $43 stipend to use toward ancillary benefits
- HSA with qualifying HDHP plans with company match
- 401k plan after 6 months of service with company match (Parttime employees included)
- Employee Assistance Program that is available 24/7 to provide support
- Employee Appreciation Days
- Employee Wellness Events
Job Requirements:
- High school diploma/GED required
- Possess patient registration experience; experience with Medicare private health insurance & workers comp insurance preferred.
- Resourceful and able to ask appropriate questions in order to provide callers with
an excellent experience. - Excellent data entry and spelling skills.
- Selfmotivated; able to work well independently and as a team.
- Ability to multitask and prioritize.
- Strong decisionmaking skills.
- Excellent customer service to callers.
- Speak with confidence in a pleasant & professional manner.
- Be thorough while effective and efficient.
- Possess a strong work ethic and excellent attendance record.
- Bilingual (Spanish) a plus but not required.
Position Responsibilities
- Screen patients to establish urgency of condition and coordinate appointments within the appropriate time frame.
- Conduct comprehensive patient interviews and enter accurate information for each patient into patient management system.
- Coordinate appointments with appropriate physicians in patients preferred office locations 19 physicians and 16 office locations throughout Southeastern Pennsylvania and South Jersey).
- Screen patients for insurance to ensure that we accept their plan and advise of patient responsibilities prior to appointments (ie: referrals copays etc.
- Maintain and protect the patients confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations.
- Confirm patient appointments and answer telephone inquiries with accuracy.
- Ensure complete and accurate patient registrations.
- Be willing to assist in other areas/departments when time permits.
- Other tasks as assigned or requested.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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