ICS Program Technician
ICS Program Technician
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Job Description
Easterseals PORT Health a nonprofit service provider in North Carolina & Virginia is seeking a compassionate caring and dedicated fulltime Program Technician providing technical support for our Home and Community Based Services (HCBS) team that cares for individuals living with developmental disabilities and mental health challenges in their homes and the community.
What Youll Do
As a Program Technician (Tech) you will support our HCBS team by providing support with programs such as our Electronic Health Record system Welligent. The Direct Service Providers (DSPs) use Welligent to schedule client sessions and to document care and progress notes daily. You will resolve technical issues and assist them with password resets and functionality issues and escalate to the Welligent Help Desk when needed.
How Youll Benefit
Joining our team means we are committed to supporting your personal growth and development. This opportunity is Monday Friday 9 am 5 pm / hybrid work schedule. Youll earn a competitive salary of $20.00 / hour; we also offer benefits for benefits eligible positions.
Our benefits include:
- Paid time off and paid holidays
- Medical Dental and Vision Health Benefits an optional Flexible Health Spending Account (FSA)
- Life Insurance Disability Insurance and more
- 403(b) Retirement Plan
- Mindset training
- Other training courses relevant to this position and your growth
- PSLF qualifier
Ideal Candidate Attributes
To join our team you must have indepth knowledge of computer programs and systems be able to work independently be adept at problem solving and deescalation.
- We also require proof of high school diploma or GED
- Documented work experience with computer systems and troubleshooting
- A valid drivers license a good driving record and current auto insurance
If youre kindhearted and seek a rewarding career opportunity where you can make a huge difference in the daily lives of the people you will help then please apply now at our website: OR by sending your resume to: .
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy compassionate partner providing exceptional disability behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2600member team provides meaningful support to 40200 kids adults and families in 11000 home facility and community locations across North Carolina and Virginia.
Our working environment supports employee and client health with a no tobacco use policy (tobacco free and smoke free) in all offices client facilities properties and agency vehicles.
We believe that by leveraging the unique strengths and perspectives of our workforce we can advance our just cause while building a healthy sustainable organization. Thats why we listen seek to understand & act to make ESPH an Inclusive Culture Different Voices Embracing Potential Authentic Self & Learning & Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
Required Experience:
IC
Employment Type
Full-Time
