Mgr Data Operations
Mgr Data Operations
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Job Description
About Us
CDK Global is a leading provider of cloudbased software to dealerships and Original Equipment Manufacturers (OEMs) across automotive and related industries. The Companys cloudbased software as a service (SaaS) platform enables dealerships to manage their endtoend business operations including the acquisition sale financing insuring repair and maintenance of vehicles. By automating and streamlining critical workflows the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Position Summary
Data Operations Manager:Lead teams of developers and data analysts that will be executing necessary steps to produce and distribute manufacturer updates to include data analysis data manipulation data entry quality assurance procedures load testing and documentation
Consult with manufacturers sales and customers regarding manufacturer database initiatives.
Provide guidance to developers and data analysts regarding manufacturer specification changes.
Maintain indepth product knowledge of supported data products and how they interact with other products delivered to the dealership.
Team responsibilities include distribution of the manufacturer updates to our clients new database updates and ongoing maintenance of existing data sets. Identifying data product and database issues and resolutions providing support both externally and internally.
Consult with manufacturers on data research analysis and resolution of issues
Using insights and data to clarify needs
Communicating priorities and risks to stakeholders and leadership
Executing and tracking deliverables with clear milestones
Represent Media Publications in cross functional and OEM initiatives regarding data product portfolio
Position Responsibilities & Essential functions
Adapts departmental plans and priorities to address resource and operational challenges
Ensures backlog grooming and decomposition / estimation of stories.
Ensure development is performed according to estimates.
Coordinate the team activity running or supervising the agile ceremonies.
Ensures the right effort is allocated for bugfixing to meet SLA and maintenance targets
Receives guidance from senior management
Collaborate with other department heads to provide technical expertise in support of operational objectives
Qualifications & Experience
BA or BS degree in Computer Science Business Administration or equivalent work experience with high school diploma.
57 years of related experience
Excellent communicator
Proficient with data files and file format/types
Familiar with the different types of data formats ASCII Text fixed field space delimited comma tab delimited and custom assigned delimiters XML JSON.
Text editor applications Text Pad Ultra Compare Beyond Compare Foxe for viewing XML files.
Windows Office applications Excel Access.
Strong aptitude managing projects and preparing business project proposals.
Excellent communicator including written verbal and presentation skills.
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors including but not limited to skills experience certifications and work location. The total compensation package for this position may also include annual performance bonus benefits and/or other applicable incentive compensation offer Medical dental and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities. We are open curious and encourage different views so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability (including pregnancy) results of genetic testing service in the military veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
Required Experience:
Manager
Employment Type
Full Time
