Staff Product Manager Consumer Experience
Staff Product Manager Consumer Experience
Posted on :
28-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 220 - 260
Vacancy
1 Vacancy
Posted on :
28-04-2025
Job Description
Owner is the allinone platform that restaurants use to succeed online.
Thousands of restaurant owners use our tools to build their website drive online orders create their own branded app manage their customer relationships and set up marketing automations.
You can think of it as Shopify meets HubSpot but specifically for restaurants.
Learn more about the problems we are solving for our customershere.
Our vision
Were starting by helping independent restaurants succeed online.
But its not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers bleeding their profits and making it hard for them to survive.
Once we nail the solution for restaurantswell scale it into every other local business type.
In the future we envision tens of millions of local business owners will use our technology to succeed in the digital age.
Our traction
In just over 3 years weve generatedtens of millions in revenue served millions of guests and processed hundreds of millions of online orders.
More importantly weve helped thousands of restaurant owners save their businesses and not only survive but thrive.
Our team
Our team grew from under 100 to nearly 200 talented people in 2024. Weve got top talent from the most successful companies in SMB software including: Shopify HubSpot DoorDash ServiceTitan Rappi Faire and Stripe.
Well be scaling even faster in 2025 to keep pace with our customer growth.
Where we work
Owner is a remotefirst global company headquartered in San Francisco with a sales hub in Toronto. For a few of our roles we prioritize inperson collaboration at one of our office locations. Most of our employees are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location.
Why were looking for you
Were looking for a guestfacing product manager obsessed with quality design and craft. Youll work closely with exceptional engineering and design teams to craft software that is as intuitive delightful and trusted as the best consumer apps in the world. Your north star is delivering effortless elegant guest experiences that help all of our restaurants drive revenue.
Owners guestfacing product is huge: websites online menu cart and checkout offers lifecycle marketing mobile app loyalty and more. With you we can keep expanding our ambition: group orders order tracking kiosk phone ordering. Your job is to make these experiences beautiful intuitive and indispensable.
Owner is a remotefirst company but we are prioritizing San Francisco Bay Areabased folks for this role. We have a lovely office in the Presidio and cater lunch from our local customers twice a week!
The impact you will have
- Obsess over every pixel of the guest experience
- Partner deeply with Design and Engineering to build polished intuitive interfaces
- Create customerdriven roadmaps grounded in detailed customer journeys and emotional touchpoints
- Elevate usability accessibility and product delight across every interaction
- Deeply understand our customer personas and tailor experiences to their needs
- Help become the most loved brand in restaurant software
Minimum requirements
- A passion for helping small business owners thrive and a belief that great software experiences can be lifechanging
- 8 years of experience in product management
- Experience shipping world class consumer software
- Proven ability to prioritize roadmaps with crossfunctional input balancing product craft business needs and technical constraints
- Strong partnership experience with design and engineering teams delivering polished and highquality product releases
- An incredibly high bar for usability polish and intuitive design
- Comfort using quantitative and qualitative data to make decisions paired with a strong product intuition
- Excellent written communication ability to create clear specs and artifacts that inspire and align teams
Pay and benefits
- The estimated starting base salary range for this role is $220K260K depending on experience and final leveling decision plus a generous preIPO equity package.
- Other benefits include comprehensive health coverage remotefirst workplace unlimited PTO and other great perks!
Notice Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner employee with an @ email address.
We do not conduct interviews over email or chat platforms and we will never ask you to provide personal or financial information such as your mailing address social security number credit card numbers or banking information. If you believe you are being contacted by scammer please mark the communication as phishing or spam and do not respond.
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
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