Travel Officer
Travel Officer
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Job Description
- Looking for a career that can take you above and beyond
Permanent FullTime position Hybrid working
Brisbane Sydney Melbourne or Canberra Locations
The Organisation
Airservices Australia is a governmentowned organisation responsible for the safe and efficient management of 11 of the worlds airspace and provision of aviation rescue firefighting services at Australias busiest airports.
Our dynamic and diverse teams operate from locations across the country from bustling cities to regional and remote locations including an island. We keep Australias aviation industry safe every day of the year both in the air and on the ground.
We connect people with their world safely linking family and friends generating economic activity creating jobs and facilitating trade and tourism.
Were shaping a onceinacentury stepchange. Given the emergence of new airspace users new aerodromes and a range of new crewed and uncrewed aircraft we are working closely with our customers and the community as we adapt our service offerings to cater to these new and diverse aviation participants ensuring we continue to keep our skies safe while balancing our environmental and social responsibilities.
We encourage motivated individuals who love what they do value a service first mindset and embrace a challenge or two to explore a career with Airservices.
Why Airservices We offer excellent opportunities ongoing training throughout your career and exceptional benefits. You will collaborate with a diverse group of people while doing meaningful work that benefits the Australian community and visitors.
The Role & The Team
Join a dynamic team and take the lead in coordinating travel for Airservices Australia employees and contractors. In this pivotal role youll ensure seamless travel experiences while upholding policy legislative compliance and performance standardscontributing to broader Shared Services and organisational goals.
Youll also have the opportunity to shape the future of our travel function by identifying and driving process system and training improvements in collaboration with the Shared Services Improvement team. If youre detailoriented proactive and ready to make a real impactthis is the role for you!
Own endtoend travel coordination for both international and domestic bookingsincluding flights accommodation car hire and VIP serviceswhile ensuring compliance and value through expert use of GDS and deep knowledge of fare rules.
Support travellers with visa requirements and provide seamless assistance throughout the booking process.
Drive performance by meeting service targets and exceeding expectations in a fastpaced environment.
Build strong relationships with clients vendors and stakeholdersrepresenting the team professionally at meetings and industry functions.
Please see the link below to view the full Position Description:
The Person
Minimum 3 years experience in highvolume travel booking operations.
Proven ability to develop and maintain internal and external customer relationships including experience in problem solving and dispute resolution.
Demonstrated understanding of international and domestic travel including fares rules and airlines. Be able to use the GDS and understand Travel procedures back office credit card billing.
Experience in development improvement and implementation of administrative policy and procedures.
Ability to plan work assignments juggle competing demands and work under pressure of frequent and tight deadlines
Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.
Security Clearance
To be eligible to apply you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirementssuccessful applicants will be required to undertake as part of the recruitment process.
How to Apply
odge an application online before Applications close 11.55 pm (AEST) 6 May 2024.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
