Senior Consultant - Business Transformation - Financial Services

A better working world truly starts with the people at EY who are building it every day. Now more than ever we need talented people from diverse backgrounds to help our clients navigate the complexities of this.

In Business Transformation & Customer we create longterm value for our clients our people and EY by transforming businesses through exceptional insights talent and experiences. We serve as the essential link that connects with all areas of EY to design and implement transformative changes for our clients.

The opportunity

As a Business Transformation & Customer consultant at EY you will help organisations deliver successful outcomes through some of the Australias largest and most complex transformation projects be it unlocking operational efficiencies or driving growth through customercentric transformation; the opportunity to shape your career is yours.

We are looking for people with the passion curiosity and drive to make things who is highly motivated self starters and strong team players who like to push themselves who can think strategically but enjoy rolling up their sleeves and working closely with clients to get the job done.

Your key responsibilities

• Assist clients with successful delivery of their business transformation projects across areas such as:

  • Customer growth strategy

  • Customer experience design and implementation

  • Digital transformation

  • Strategic cost reduction and operational efficiency

  • Process optimisation and ways of working

  • Operating model design

• Deliver complex transformation programs spanning the entire lifecycle from strategy through design and into implementation

• Contribute to business development and account management activities such as pursuits proposals and managing key relationships

Skills and attributes for success

• A structured approach tocriticalproblem solving

• Handson experience in delivering projects / programs involving business and/or technology transformation preferably within the financial services environment

• Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable

• Strong capabilities in understanding business operations sales service and marketing transformation and the ability to leverage insights for strategic decisionmaking

• Good communication skills both written and verbal with the ability to present complex technical/business concepts clearly and confidently to both internal and external stakeholders

What wecan offer you

• Explore how a career at EY is yours to build how when and where you can work about our commitment to DE&I thevarious waysour benefits can cater to your needs across wellness financial wellbeing and familyfriendly policies which include 26 weeks gender neutral paid parental leave of Country

  EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices arelocatedaround Australia. We pay our respects to their cultures and to their Elders past present and emerging. Find out more about our vision for nowwereover9000 perspectives inAustraliaandwereready to welcome yours.

  
  Diversity equity and inclusiveness (DE&I) are core to who we are how we work and how we live our hold a collective commitment to continue to drive an environment where all differences are valued practices areequitable and everyone experiences a sense of belonging where people are inspired to team and lead inclusively in their interactions every encourage applications from people of all ages nationalities abilities cultures sexual orientations and gender identities and are committed toprovidingan equitableand barrier free recruitment experience for encourage you to share any support and adjustments you need to beyour best andparticipateequitably in our recruitment understand sharing your needs with us can be daunting so if you have questions before or duringyourapplicationwe welcome you to get in touch(option 2. Anything you tell us willbe kept completely confidential.

  The exceptional EY to build.

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  EY Building a better working world
  
  EY exists to build a better working world helping to create longterm value for clients people and society and build trust in the capital markets.
  
  Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
  
  Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

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