Principal Technical Program Manager - AI Relevance Personalization Personalization
Principal Technical Program Manager - AI Relevance Personalization Personalization
Posted on :
28-04-2025
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1 Vacancy
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Job Description
Job Summary:
Are you passionate about using AI to revolutionize how millions of customers discover products theyll love Were looking for a technical leader to transform how Amazon measures and improves how we personalize every customer interaction through evolving AI and machine learning.
You will define create and own the universal metrics framework that will be used across Amazons entire shopping organization to measure and improve the relevance of content and messaging. Working handson with data scientists and engineers youll develop sophisticated measurement systems that combine AI and customer insights to evaluate personalization effectiveness across all customer touchpoints.
In this role youll partner with teams across Amazon including Shopping Advertising Prime Video Kindle and Alexa to implement these metrics and ensure relevance is measured consistently. Youll pioneer new ways to use Large Language Models and AI to automatically detect and enhance relevance across our entire ecosystem ensuring customers see the right content at the right time.
Were building something special a unified personalization system that understands customers deeply and adapts in realtime to their needs. If youre excited about combining technical leadership with handson metric development to solve challenging problems that delight customers we want to talk to you.
This is a unique opportunity to shape the future of AIpowered personalization at global scale while working with the latest technologies and some of the brightest minds in the field.
Key job responsibilities
Metrics Development & Strategy
* Define and create universal metrics framework for measuring relevance across Amazon
* Build AI/MLpowered measurement systems to evaluate personalization effectiveness
* Develop automated reporting mechanisms for senior leadership visibility
* Create standardized methodologies for measuring relevance across business contexts
Technical Leadership
* Own technical vision for AIpowered personalization systems and recommendation engines
* Drive development of LLMbased systems to detect and improve relevance
* Establish technical standards for relevance measurement across organizations
* Lead architecture decisions for scalable reusable AI solutions
CrossOrganization Partnership
* Build strategic partnerships with Shopping Advertising Prime Video Kindle and Alexa teams
* Drive adoption of unified relevance metrics across business units
* Lead crossfunctional working groups to align on measurement approaches
* Present progress and insights to senior leadership
Program
* Drive largescale technical programs across personalization initiatives
* Create and maintain multiteam technical roadmaps
* Ensure high standards for data quality and measurement accuracy
* Lead experimentation to validate new approaches to relevance measurement
7 years of engineering experience
7 years of technical product or program management experience
4 years of software development experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
Experience defining metrics and creating executive dashboards
8 years of handson work managing complex technology projects experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159300/year in our lowest geographic market up to $275300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Are you passionate about using AI to revolutionize how millions of customers discover products theyll love Were looking for a technical leader to transform how Amazon measures and improves how we personalize every customer interaction through evolving AI and machine learning.
You will define create and own the universal metrics framework that will be used across Amazons entire shopping organization to measure and improve the relevance of content and messaging. Working handson with data scientists and engineers youll develop sophisticated measurement systems that combine AI and customer insights to evaluate personalization effectiveness across all customer touchpoints.
In this role youll partner with teams across Amazon including Shopping Advertising Prime Video Kindle and Alexa to implement these metrics and ensure relevance is measured consistently. Youll pioneer new ways to use Large Language Models and AI to automatically detect and enhance relevance across our entire ecosystem ensuring customers see the right content at the right time.
Were building something special a unified personalization system that understands customers deeply and adapts in realtime to their needs. If youre excited about combining technical leadership with handson metric development to solve challenging problems that delight customers we want to talk to you.
This is a unique opportunity to shape the future of AIpowered personalization at global scale while working with the latest technologies and some of the brightest minds in the field.
Key job responsibilities
Metrics Development & Strategy
* Define and create universal metrics framework for measuring relevance across Amazon
* Build AI/MLpowered measurement systems to evaluate personalization effectiveness
* Develop automated reporting mechanisms for senior leadership visibility
* Create standardized methodologies for measuring relevance across business contexts
Technical Leadership
* Own technical vision for AIpowered personalization systems and recommendation engines
* Drive development of LLMbased systems to detect and improve relevance
* Establish technical standards for relevance measurement across organizations
* Lead architecture decisions for scalable reusable AI solutions
CrossOrganization Partnership
* Build strategic partnerships with Shopping Advertising Prime Video Kindle and Alexa teams
* Drive adoption of unified relevance metrics across business units
* Lead crossfunctional working groups to align on measurement approaches
* Present progress and insights to senior leadership
Program
* Drive largescale technical programs across personalization initiatives
* Create and maintain multiteam technical roadmaps
* Ensure high standards for data quality and measurement accuracy
* Lead experimentation to validate new approaches to relevance measurement
7 years of engineering experience
7 years of technical product or program management experience
4 years of software development experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
Experience defining metrics and creating executive dashboards
8 years of handson work managing complex technology projects experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159300/year in our lowest geographic market up to $275300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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