Symitar Assistant Manager

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Position Summary

The Symitar Assistant Manager serves as the primary administrator and subject matter expert for the Symitar Episys core banking platform. This role helps oversee the work of software developers and business analysts to ensure the successful of system enhancements integrations and ongoing support. Under the direction of IT Leadership the Symitar Assistant Manager collaborates with internal teams business units and thirdparty vendors to optimize core banking functionalities and align technology solutions with business objectives.

Principle Duties and Responsibilities

• Willingness and ability to exhibit Wellby Core Values every day.

• Works purposefully and is driven to provide the best team member experience.

• Serve as the primary administrator of the Symitar Episys platform managing system configurations upgrades testing deployments and ongoing maintenance.

• Act as the main point of contact for Symitarrelated matters including vendor management and support coordination.

• Oversee software development tasks performed by the Symitar development team ensuring adherence to best practices security standards and business requirements.

• Lead business analysis efforts gathering requirements evaluating system capabilities and supporting the implementation of process improvements.

• Collaborate with key stakeholders business leaders and IT teams to identify and execute core banking platform enhancements and operations.

• Manage data governance processes ensuring data integrity report delivery and workflow optimizations.

• Oversee and execute automation of all daily weekly monthly quarterly and annual batch jobs related to the Symitar core system.

• Partner with IT Infrastructure Cybersecurity and Digital Solutions teams to integrate new solutions and optimize system performance.

• Ensure compliance with regulatory requirements data security policies and internal IT standards.

• Assist with disaster recovery planning and testing related to core system operations.

• Assist in creating and reviewing training for IT and business team members on Symitar functionality and best practices.

• Document system configurations procedures and operational guidelines to support ongoing knowledge management.

• Perform other related duties as assigned.

Knowledge Skills and Abilities (KSA)

• Knowledge of Wellbys organizational functions and general operating policies and procedures.

• Knowledge of secretarial practices and procedures business English spelling and punctuation.

• Knowledge of Microsoft Office Suite (e.g. Word Excel Outlook).

• Knowledge with financial industry standards for data security and regulatory requirements

• Knowledge of financial institution operations core system integrations and data structures.

• Knowledge of compliance and security best practices related to financial institution technology systems.

• Knowledge of automation tools API integrations and data governance best practices.

• Knowledge of Symitar Episys and Episysbased technologies e.g. PowerOn Symform PowerFrame etc

• Knowledge of data structure logic and algorithms to accomplish business needs.

• Knowledge of database applications (i.e. SQL).

• Knowledge of applications using HTML JavaScript CSS React JS React Native .NET C# JAVA JSON XML or similar programming languages.

• Skilled in software development methodologies version control systems and software testing practices.

• Skilled in Symitar Episys core banking system and its programming language PowerOn.

• Skilled in vendor management including experience working with Jack Henry & Associates and other core system partners.

• Ability to operate computer equipment and general office machines such as personal computers copiers projection equipment audio/video Microsoft Teams Zoom Video Communications and adding devices.

• Ability to communicate clearly and concisely orally and in writing.

• Ability to efficiently understand and follow oral and written instructions perform routine duties without close supervision and establish and maintain effective working relationships with other team members.

• Ability to troubleshoot complex system issues implement enhancements and optimize workflows.

• Ability to coordinate several concurrent activities simultaneously.

• Ability to manage multiple projects prioritize tasks and deliver results within established timelines.

• Ability to use research to resolve issues and escalate issues as needed

• Ability to work both independently and collaboratively to achieve team success

Supervisory Responsibilities

• Team member does not have any supervisory responsibilities.

Complexity & Scope of Work

• The team member performs a moderate number of routine and generally related tasks without supervisory direction.

• Instructions to the team member may be general or specific in nature.

• Courses of action are determined by established procedures and/or the Core Delivery Manager

• The team members work is reviewed periodically for accuracy completion and compliance with the policies and procedures.

• Tasks may occasionally have to be coordinated integrated and/or prioritized.

Physical Demands & Work Environment

• The physical demands and work environment characteristics described here represent those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

• To perform this job successfully the team member is frequently required to remain in a stationary position 50 of the time. Daily movements include sitting; standing reaching and grasping operating computers and other office equipment moving about the office; and attending to possible onsite and offsite meetings. The team member must be able to exchange information in person in writing and via telephone. Some degree of stress results from contact with management and other team members.

• The ability to observe details at close range (within a few feet of the observer).

• Must be able to occasionally lift items weighing up to 25 pounds across office and load onto shelves for various needs.

• The noise level in the work environment is usually moderate.

• Work involves the typical risks and discomforts associated with an office environment but is usually in an area that is adequately cooled heated lighted and ventilated.

Minimum Qualifications

• Bachelors degree in Information Technology Business or a related field.

• Minimum three 3 year of relevant technical experience preferred.

• Minimum three 3 year or more of handon knowledge of other Symitarbased technologies such as SymXchange SymConnect and SymForm etc preferred.

• Minimum two 2 years or more of Symitar PowerOn programming experience preferred.

• Bondable

For All Candidates

This is a Fulltime Salary (exempt) role.

Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race color religion sex national origin age disability genetic information sexual orientation gender identity or expression pregnancy veteranstatusor any other legallyprotected characteristic. If youd like more information about your EEO rights as an applicant under the law please contact Human Resources.

Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation please email or callfor assistance.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities duties and skills required of personnel so classified. Furthermore they do not establish a contract for employment and are subject to change at the discretion of the organization.