Manager Pathology Support Services Full time
Manager Pathology Support Services Full time
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
When you join the growing BILH team youre not just taking a job youre making a difference in peoples lives.
This position provides administrative supervision by leading planning and implementing projects and staff. The Supervisor of Pathology Support has broad organizational and professional knowledge and therefore guides and facilitates problem solving acts as a resource for others and is accountable for the development and workflow of administrative operations.Job Description:
Participates in planning and implementation of departmental and divisional goals programs objectives and personnel. Collaborates with other management physicians and employees to determine best practices best method of achieving productive and positive outcomes for patients employees and all internal and external clients. Provides supervisory support to mentor coach and guide as needed. Schedules vacation and process payroll. Maintains established systems for providing administrative services by leading and coordinating the activities of others. The administrative services may be in the areas of transcription records management computer applications and general administrative duties. Extensive interaction with all levels of hospital staff to problem solve and coordinate daytoday issues. Drives quality improvement initiatives continuously looking for ways to improve performance and service. Interacts daily with physician and administrative management staff to provide key information and reports to meet goals. Provides timely and effective communication including feedback to management physicians and employees.
Staffing 40:
Supervisory
Manage team of 13
Recruitment Interview Hire Orient Train Promotions Terminations
Coach Direct Hold Meetings and Performance Reviews
Back up During absences cover other administrative positions Monitor overall administrative operations supervising staff productivity to ensure all tasks and deadline are met with efficiency and high quality
Promote positive culture and maintain morale
Day toDay operations 30:
Tasks (Traffic Control)
Legal requests
Billing and charge review >14 days & autopsy; consultation issues)
Resolve difficult customer service issues
Resource for entire staff including faculty residents and managers (resolve a myriad of issues and requests)
Maintain office equipment and service contracts
Manage and coordinate activities with BILH and BID Affiliates (resolve issues)
Coordinate with external departments and outside vendors (Clinicians Legal Distribution Receiving IS LIS Telecomm Accounts Payable Mailroom Human Resources Fast mailing Fedex UPS Fujitsu Access storage)
Correct pathology reports (including coordination with ordering providers) and billing issues
Payroll
Media Lab
Mail issues
Miscellaneous
Department / Leadership activities 30
Serve as resource (multiple facets in the department especially AP workflow)
Spearhead department and organization initiatives
Serve on committees; meetings with leadership staff
Submit FAR and Capital requests
Follow up on requests (quotes supplies and equipment)
Coordinate operations and activities with Affiliates
Required Qualifications:
Bachelors degree required.
46 years related work experience and a minimum of 2 years supervisory/management experience required
Experience with computer systems required including web based applications and some Microsoft Office applications which may include Outlook Word Excel PowerPoint or Access.
As a health care organization we have a responsibility to do everything in our power to care for and protect our patients our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID19 as a condition of employment. Learn more about this requirement.
More than 35000 people working together. Nurses doctors technicians therapists researchers teachers and more making a difference in patients lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Required Experience:
Manager
Employment Type
Full-Time
