Assistant Nurse Manager - UICC North Liberty Family MedicinePediatricPsychology Clinics

The University of Iowa CommunityClinics (UICC)is seeking a patientcenteredAssistantNurse Managerto support our North Liberty Family Medicine/Pediatric Clinic/Psychology Clinics.

This position provides managerial and clinical leadership to assure that all staff provide safe clinical care and have the education methods and resources to accomplish their performance objectives. This position has some involvement in direct patient care as well as planning organizing directing evaluating and improving health care operations clinical education programs and research programs of clinical and health service departments. This position supports our UICC clinics and may travel between clinical sites to provide continued support.

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Position Responsibilities:

• OperationsStandardsofCareRegulatoryComplianceQualityandPatientSatisfaction:;assurescompliancewithestablishedstandardsofcare(practiceandperformance).
• Patient Care/Services Delivery: Supervise care delivery and assist in coordinating patient care teams within Family Medicine Pediatric and Psychology locations. Identify needs trends and forecasts in order to provide quality patient care. Ensure appropriate staff schedules assign and perform Charge assignments; provide direct patient care in Family Medicine Pediatric and Psychology locations as needed/directed by Nursing Manager and the Administrator UICC.
• Planning and Goal Management: Interprets communicates implements and monitors goals and objectives articulated in the institutional departmental and/or divisional strategic plan. Functions innovatively and looks beyond current reality to forecast future direction takes risks challenges traditional assumptions and solves problems creatively. Collaborate with outpatient services Nursing Manager and the Administrator UICC to develop action plans that meet strategic goals; provide progress reports to outpatient services Nursing Manager and the Administrator UICC.
• Communication/Collaboration: Communicate with Advanced Practice Providers LIPs staff and other health care providers on a regular basis to promote effective and efficient operations within the Urgent Care and Family Medicine care locations; communicate with patients families and staff to address and resolve issues. Designs innovative models of care utilizing skills of the multidisciplinary team yielding efficient and effective outcomes. Facilitates multidisciplinary participation in the clinical problem identification and resolution processes; utilizes human resources data and budgetary information to formulate recommendation to outpatient services Nurse Manager and the Administrator UICC Services. Builds and sustains relationships resolves conflict handles negotiation effectively and develops collaborative working relationships.
• Education Programs: Provide clinical education to develop staff competency. Oversee clinical education activities and agreements with other educational institutions and in conjunction with the Ambulatory Nursing Practice Leader and UICC Nursing Manager. Ensure staff compliances are applicable and complete.
• Clinical Service/Unit Operations Management: Knowledge of and ability to manage effective and smooth operations within clinical outpatient units by utilizing various management principles and techniques.
• HumanResourcesManagement:; Management: Actively help manage operating expenses for the Urgent Care and Family Medicine care locations; review with the Administrator UICC financial reports and provide insights to budget variances; recommend budge ideas resources and cost containment strategies. Motivates staff to high performance by exercising strong stewardship of university resources.
• Decision Making and CriticalThinking:Understandingoftheissuesrelatedtothe decisionmaking process; abilitytoanalyzesituationsfullyandaccurately andreachproductivedecisions.
• HealthcareRegulatoryEnvironment:Knowledgeand understandingoflegislationandregulatory bodiesaffectinghealthcareandclinical practices. Ensure all regulatorypoliciesprotocolsguidelinesand/orpracticesforarefollowedand/ormet.
• PerformanceManagement:Abilitytoapplyorganizationsperformancemanagementsystempracticesandtoolstodeveloping and improvingindividualteamandorganizational performance.

PROFESSIONAL EXPECTATIONS/UNIVERSAL COMPETENCIES

PositiveImpact/AchievingResults

• Abilitytoutilizeexistingresourcesandlearningtoachieveorexceeddesiredoutcomesofcurrentandfutureorganizationalgoals/needs.
• Able to demonstrate ethical behavior in diverse situations while producing results.

ServiceExcellence/CustomerFocus

• Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.

CollaborationandEmbracing Diversity

• Positively interact with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals from varied cultures nationalities genders ages etc.

Supervision Received

• JointsupervisionisreceivedfromtheUICC NursingManager(forClinicalNursingPractice)andthe Associate Director of Nursing with UICC & Director of Patient Care Services (fordailyoperations).

Supervision Exercised

• Functional supervision is exercised over clinical outpatient services nursing staff (i.e. Staff Nurse Medical Assistant Nursing Assistant Clerks).

Percent of Time:100

Pay Grade:5A 40 hours per week Monday Friday variable hours between 7:00 AM 5:00 PM with limited rotating offshift/weekend coverage clinical location could change based on the clinic needs/hours.

Availability to provide support to otherclinics within a 2hour radius required.Fleet Car provided.Paid drive time.

Location: North Liberty IA and surrounding clinic locations including Corridor area (as needed)

Benefits Highlights:

• Regular salaried position located in North Liberty Iowa
• Fringe benefit package including paid vacation; sick leave; health dental life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowaclickhere

The University of Iowa offers a generous benefits package including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at: REQUIRED

• A Baccalaureate Degree in Nursing is required. Masters Degree in Nursing preferred.

CERTIFICATION/LICENSESREQUIRED

• Current license to practice nursing in Iowa required.
• Current BLS certification required.
• Jobrelated certification in a role or specialty through a nationally recognized professional certification body. If not currently certified must seek certification in a role or specialty as soon as eligible to sit for the exam.
• Drivers License and ability to meet UI Fleet Safety Standards.

EXPERIENCE REQUIRED

• Minimum of 3 years recent nursing experience including leadership/management with demonstrated skills in management and supervision.
• Demonstrates excellent time management organization of workload delegation analytical decisionmaking skills attention to detail and thoroughness.
• Demonstrates collaboration and effective interpersonal relationships with nursing staff medical staff interdisciplinary teams and other hospital departments.
• Demonstrated effective teaching skills for staff and patient education.
• Excellent written and verbal communication skills to serve as a liaison and to collaborate with physicians staff patients and other customers.
• Demonstrates time management organization of workload delegation attention to detail and thoroughness.
• Experience in leading changes in nursing care based on systematic evaluation and evidencebased practice (EBP) model.
• Experience with Nursing Research.
• Role models professional practice and has reputation for clinical and service excellence.

HIGHLY DESIRED EXPERIENCE

• Minimum 5 years of nursing experience including the direct supervision of clinical staff.
• Considerable primary care clinical experience (minimum 1 year).
• Member/active participation in professional organization.
• Previous ambulatory experience (clinical setting minimum 1 year).
• Previous experience leading joint commission survey readiness.

DESIRED EXPERIENCE

• Previous education standardization of workflows/improvement process.
• Ability to work autonomously.
• Previous healthcare experience working collaboratively with multidisciplinary team.
• Knowledge of UI and UI Health Care policies procedures and regulations.
• Masters degree in nursing desired.

Application Process: In order to be considered applicants must upload a resume and a plain text cover letter. Job openings are posted for a minimum of 14 calendar days. Successful candidates will be required to selfdisclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for university sponsorship for employment authorization. For questions contact