Internal Communications Manager- Digital Channels

What Youll Bring:

• 10 years plus years relevant professional experience in an internal communications settting
• Exceptional communication skills including the ability to write edit produce and present creative and compelling content
• Proven team leadership capabilities including the ability to nurture and develop talent
• A positive attitude and the ability to form collaborative working relationships with team members
• Innovation creativity flexibility and initiative we are keen to try new things and ways of working
• Flexibility and ability to gracefully navigate ambiguity deadline pressure and conflicting requests
• Strong attention to detail with a keen editorial lens and an eye for design
• Familiarity and comfortability with operating internal communications technology platforms
• Experience with pulling and tracking communications analytics as well as distilling performance insights and conducting regular reporting to ensure outcomes are aligned with business objectives
• Ability to manage budgets and vendors
• Bachelors degree

What Wed Love to See:

• Experience implementing a new intranet or digital communication platform
• Experience working in information services and/or financial services
• Experience communicating with an international audience in a matrixed environment
• Appetite for challenging the status quo and finding efficiencies
• Advanced degree
• Fluency in Spanish French or Portuguese

Impact Youll Make:

This role will act as a key member of the Corporate Affairs & Communications team responsible for managing internal communications production bringing content to life through TransUnions internal digital channels by developing strategic campaigns and leveraging channels to maximize reach and associate engagement. This role will oversee a team of content production specialists and will partner with colleagues on the Internal Communications team to implement strategic communications programs and campaigns serving as a key consultant in delivery and channel strategy.

• Lead and drive continuous improvement of our internal digital channel strategy including our intranet email newsletter digital signage video chat and more
• Develop and deliver compelling content
• Apply UI/UX principles to enhance the associate experience on our digital platform
• Monitor and measure the effectiveness of our channels using feedback and data analysis to make improvements
• Influence the evolution of our digital channels developing strategic recommendations to enhance the teams impact efficiency the associate experience
• Support internal storytelling efforts working with internal communications partners to source and develop content to drive culture and productivity
• Oversee the teams editorial calendar channel governance and processes helping to organize communications delivery to ensure a positive associate experience
• Support additional Corporate Affairs & Communications strategic projects/initiatives as required

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for nonexempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits longterm care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law.

Pay Scale Information :

TransUnions Internal Job Title: