Job Description:
Essential Job Functions:
Manage client accounts ensuring that client needs are met and solutions are delivered effectively.
Support the development and of account strategies and contribute to profitable growth.
Maintain regular client communication building strong relationships and delivering exceptional customer service.
Collaborate with crossfunctional teams to execute accountrelated projects successfully.
Identify and pursue upsell and crosssell opportunities to grow the account portfolio.
Participate in preparing and delivering client reports and presentations.
Actively monitor industry trends and adapt account strategies accordingly.
Support and mentor junior account management professionals in their growth.
Basic Qualifications:
Bachelors degree in a relevant field or equivalent combination of education and experience
Typically 7 years of relevant work experience in industry with a minimum of 3 years in a similar role
Demonstrated success in account leadership roles meeting or exceeding sales and revenue objectives and building client relationships
Leadership and strategic planning capabilities effective communication skills and a history of contributing to business growth
A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
An advanced degree in a relevant field is a plus
Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus
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Required Experience:
IC