ADC Engineer II ADC AMO CloudWatch

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet

This is an exciting opportunity to join Amazons world class technical team! Come work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere.

AWS CloudWatch is seeking engineers that enjoy diving deep to root cause technical issues automating manual tasks and constantly striving for greater service efficiency to improve customer experience. In this role the candidate will support CloudWatch Monitoring services and operations. The role requires working in a fastpaced environment with our multidisciplined software development teams to deliver cuttingedge services to our customers.
AWS CloudWatch provides customers actionable visibility into the health of their applications and systems. Key features include web services for submission and retrieval of measurements a console for presentation and the ability to notify and automate based on metrics. Teams in CloudWatch solve problems of massive telemetric data scale distributed systems/cloud computing data visualization and workflow.

How do you know if you are a good fit for us You are passionate about learning and advancing your career. You want to automate common and complex tasks in distributed faulttolerant systems that operate at scale. You love to proactively dive deep into data to identify the root causes of issues impacting performance and availability. You find performance engineering and service scaling activities to be a joy. Finally you insist upon giving customers what they want: high quality highly usable alwayson services.

A strong candidate will have experience working with Linux command line and bash or Python scripting preferably in large scale distributed environments; and be conversant with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication prioritization and organization.

Together well deliver the next generation of industryleading cloud features and help every business run on the cloud. Well design develop and deploy the most scalable and distributed platforms in the world. Well shape not just our own products but the direction of the industry through our choices!

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

For more information reach out to Josh Sacks at

Key job responsibilities
The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations have a good understanding of Linux networking and general knowledge of cloud services. We need engineers who understand how to think big and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

You will be able to take a defined project break down the work to help define milestones and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve mitigate or escalate operational concerns in a timely manner.

A day in the life
On a typical day our engineers may dive deep to find the root cause of a customer issue investigate why a metric is trending in the wrong direction or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support and innovate to automate operational tasks.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3 and Amazon Elastic Compute Cloud (EC2 to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (IoT) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Associates degree or Cloud or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
3 years Linux systems administration experience
3 years technical troubleshooting/support experience
2 years of networking experience (TCP/IP)
Current active US Government Security Clearance of TS/SCI

2 years experience with cloud computing technologies.
3 years of experience with support procedures and methodologies for production computing environments.
3 years experience automating routine tasks.
3 years experience with performance and log analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105200/year in our lowest geographic market up to $188200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.