EMERGENCY OPERATIONS CENTER SPECIALIST

New York City Emergency Management (NYCEM) helps New Yorkers before during and after emergencies through preparedness education and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise including individuals assigned from other City agencies.

The Readiness Bureau prepares the City for emergencies through a continuous cycle of planning learning and exercising using a collaborative and forwardthinking approach. This includes the Emergency Operations Center (EOC) Unit Exercises Unit and Learning & Development Unit.
The Emergency Operations Center (EOC) Unit is responsible for leading programs that improve the Citys EOC functions and prepare NYCEM staff for their roles in activations. NYCEM oversees the running of the EOC as a central location for coordinating response efforts making timeofemergency decisions gathering and disseminating information and allocating and deploying resources.

The Emergency Operations Center (EOC) Specialist is responsible for supporting programs that improve the Citys EOC. This includes developing and updating EOC protocols and materials supporting EOC staff capacity building initiatives and coordinating improvements to EOC processes and systems with other NYCEM units.

The EOC Specialist will report to the Deputy Director EOC and will perform the following duties:
Develop and regularly maintain EOC protocols documents and other materials.
Assist NYCEM leadership and oncall teams with EOC activations and readiness activities.
Support onboarding of newer oncall team staff and EOC staff capacity development initiatives.
Write and present executivelevel reports on EOC Unit projects.
Track progress and compile metrics for EOC focused initiatives.
Coordinate improvement projects for EOC processes and systems.
Support EOC learning opportunities including teaching updating and delivery of EOC courses.
Support internal and interagency EOC exercises.

**PLEASE NOTE THE FOLLOWING:

The selected candidate will be assigned to an oncall Emergency Operations Center (EOC) team and will be expected to work nonbusiness hours during some emergencies. These nonbusiness hours include nights weekends holidays and extended week hours outside of a 9AM5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the oncall EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time with six weeks off in between.

Funding This position is supported with a federal Emergency Management Performance Grant (EMPG) through 9/30/2026 with the possibility of an extension; the employee will be responsible for training requirements associated with this grant.



Candidates must be authorized to work in the United States without employer support to be eligible for selection.

The selected candidate will be required to be in person in the office location three days per week with exceptions for extenuating circumstances.

For this position the Special Note below in the Minimum Qualification Requirements does not apply.

IN ORDER TO BE CONSIDERED FOR THIS JOB PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.


PREFERRED SKILLS

Ideal candidates for the EOC Specialist position should have the following preferred skills:
Excellent oral and written communication skills
Excellent interpersonal and collaborative project management skills
Strong organization planning and facilitation skills
Strong ability to analyze complex information and identify patterns or essential issues
Ability to work on multiple projects concurrently
Strong Microsoft 365 skills (Word Excel PowerPoint Teams SharePoint etc.
Experience presenting or training others
High interest in emergency management and disaster response

In addition the selected candidate will be able to demonstrate a proven ability in the following areas from the agencys performance management model:

Competencies:
oKnowledge possesses appropriate subject matter expertise.
oWork Ethic and Productivity produces consistently high quality accurate and ontime deliverables; takes responsibility is dependable and accountable and follows through; is responsive to requests from leadership.
oStrategic Problem Solving and Innovation is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
oEffective Communication communication is clear precise and timely; understands their audience and display confidence in delivering their message.
oTeamwork encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

**Studies have shown that women people of color and other underrepresented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge skills education and experience to meet qualifications. If you are interested in applying we encourage you to think broadly about your background and skill set for the role.**

EMERGENCY PREPAREDNESS SPECIAL 94612

Qualifications :

1. A fouryear high school diploma or its educational equivalent approved by a states department of education or a recognized accrediting organization and six years of satisfactory fulltime professional experience in one or a combination of the following: emergency management fire police or military service public safety public health public administration urban planning engineering or another specialized area to which the appointment is to be made; or

2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in 1 above; or

3. A masters degree from an accredited college in emergency management public administration urban planning engineering economics political science the physical sciences or related field and one year of satisfactory fulltime professional experience in the areas listed 1 above at least two years of which must have been in one of those areas or another specialized area to which the appointment is to be made.

4. Education and/or experience equivalent to 1 2 or 3 above. However all candidates must have a fouryear high school diploma or its educational equivalent.

Special Note:
To be eligible for placement in Assignment Level II individuals must have after meeting the minimum requirements one additional year of professional experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime