Operations Manager
Operations Manager
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$ 44000 - 48000
1 Vacancy
Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Plamondon Hospitality Partners. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Job reference: 000316
Salary: $44000$48000 based on experience
Department: Property Leadership
Location: Fairfield Inn & Suites Frederick (Fairfield Inn & Suites Frederick 5220 Westview Drive Frederick MD 21703
Division: Plamondon Hospitality Partners
Hours Per Week: 40Job Description
Operations Manager
The Operations Manager is responsible for overseeing the daily operations of the hotel ensuring exceptional guest experiences operational efficiency and strong team performance. This role includes direct leadership of both rooms and food & beverage operations while maintaining brand standards cost controls and guest satisfaction. The Operations Manager reports directly to the General Manager and serves as secondincommand stepping in as needed to lead the property.
What Youll Do:
Hotel Operations Oversight Ensure smooth daily operations across all departments including Front Office Housekeeping and Food & Beverage.
Guest Experience & Service Excellence Maintain high service standards resolve guest issues and implement strategies to enhance satisfaction scores.
Food & Beverage Leadership Oversee Bistro Meeting rooms and catering operations ensuring quality service efficient and cost control.
Team Development Lead train and develop department heads and frontline staff to ensure strong performance and engagement.
Financial & Cost Control Assist in budget management monitor expenses control labor costs and drive revenue in both rooms and F&B.
Compliance & Safety Ensure adherence to brand standards local health codes liquor laws and safety regulations.
Property & Inventory Management Work with maintenance and housekeeping teams to ensure cleanliness functionality and overall guest satisfaction.
Leadership & Communication Act as a key liaison between departments and the General Manager ensuring alignment on hotel goals and priorities.
What You Bring:
High school diploma or equivalent; postsecondary education in Hospitality Business Administration or related fields preferred.
Minimum of four years of experience in hotel management or hospitality with expertise in guest services front desk or housekeeping.
Strong leadership skills with a proven ability to inspire and manage a servicedriven team to meet quality standards and achieve guest satisfaction.
Excellent communication problemsolving and interpersonal skills with the ability to manage multiple priorities in a fastpaced environment.
Proficient in basic computer skills jobspecific software and essential business functions including mathematical reasoning and written communication.
Ability to perform the physical aspects of the job including sitting bending climbing standing reaching and walking for up to 90 of the workday and lifting and carrying up to 60lbs.
Must possess a valid drivers license and proper car insurance coverage for businessrelated travel.
Why Work for Us:
BiWeekly Pay
College Tuition and Gym Reimbursement to support your personal and professional growth
Employee Discount Programs
Opportunities for Growth: We love to promote from within offering you a chance to advance your career
401(k) Retirement Plan plus match: Secure your future with access to our 401(k) program once you meet specific qualifications helping you save for retirement.
Comprehensive Benefits Package: Fulltime employees enjoy medical dental and vision insurance with options for both individual and family coverage. Eligibility is subject to a waiting period ensuring you have access to the care you need after meeting the required timeframe.
Life Insurance Coverage: Protect your loved ones with our life insurance options providing peace of mind for you and your family.
Performance Bonus Program: Be recognized for your hard work with our bonus program rewarding you for your contributions.
Pet Insurance Options: Take care of your furry friends with pet insurance ensuring they receive the care they deserve.
Disability Insurance: Gain peace of mind with our disability insurance providing support during unforeseen circumstances.
Generous Paid Time Off and Holiday Pay: Enjoy a healthy worklife balance with paid time off and holiday pay allowing you to recharge and spend time with loved ones.
Company Overview:
Elevate your career with Plamondon Hospitality Partners! We are a dynamic and forwardthinking hotel management company dedicated to creating memorable guest experiences. We are currently on the lookout for a passionate Operations Manager to join our vibrant team at the Fairfield Inn and Suites by Marriott Frederick property to drive our hotels success and ensure that every guest leaves with a smile.
At Plamondon Hospitality Partners we believe that diverse perspectives and backgrounds make our team stronger and more innovative. We are proud to be an Equal Opportunity Employer and are committed to fostering an inclusive environment for all employees. Plamondon Hospitality Partners participates in the EVerify program to confirm the employment eligibility of all newly hired employees. This ensures we comply with federal regulations while hiring the best talent for our team.
The salary range for this position is $44000 to $48000 annually.
This company is an equal opportunity employer.
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Required Experience:
Manager
Employment Type
Full-Time
