Director of Outlets - Waldorf Astoria Las Vegas
Director of Outlets - Waldorf Astoria Las Vegas
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Job Description
The iconicWaldorf Astoria is seeking a Director of Outletsto help lead the team at the awardwinningLas Vegasproperty!
Located in the heart of the Las Vegas Strip this luxurious hotel has 389 rooms 5 food and beverage outlets and 12000 square feet of meeting space.
The ideal candidate will be an excellent leader with a passion for providing worldclass experiences and excellent communication and organization skills. At least two 2 years of prior food and beverage management experience in a luxury / upscale hotel environment is required. Prior experience managing a union staff is a plus.
Want to learn moreHotel WebsiteFacebook Instagram
ORGANIZATIONAL STRUCTURE:
The Director of Outlets reports directly to the Director of Food and Beverage
ROLE EXPECTATIONS:
Lead a collaborative and servicecenter team - Promote and nurture an environment of service excellence by developing guidelines procedures and service expectations at each guest touch point.
- Hire train and inspire the team members for front of house beverage and F&B support departments. Provide both formal and informal feedback to team members.
- Ensures service quality standards are maintained at all times
- Builds and maintains strong relationships with clients as well as in house co workers
- Regularly obtains feedback from clients and guests to improve operations
- Supports and communicates Company initiatives
- Executes all menus promotions and programs as outlined by the Director ofFood and Beverage in accordance with Hilton standards
- Work closely with supervisory/managerial staff to develop overall skills/growth (bench strength). Promote and develop a teamoriented philosophy stressing the importance of providing unparalleled commitment to excellence in service through formal and informal feedback and recognition
- Executes required daily reporting in a timely manner
- Ensures that all security safety and sanitation standards are achieved
- Achieves daily sales and assigned cost goals
- Achieves assigned budget goals
- Perform other reasonable duties and responsibilities as assigned
The iconicWaldorf Astoria is seeking a Director of Outletsto help lead the team at the awardwinningLas Vegasproperty!
Located in the heart of the Las Vegas Strip this luxurious hotel has 389 rooms 5 food and beverage outlets and 12000 square feet of meeting space.
The ideal candidate will be an excellent leader with a passion for providing worldclass experiences and excellent communication and organization skills. At least two 2 years of prior food and beverage management experience in a luxury / upscale hotel environment is required. Prior experience managing a union staff is a plus.
Want to learn moreHotel WebsiteFacebook Instagram
ORGANIZATIONAL STRUCTURE:
The Director of Outlets reports directly to the Director of Food and Beverage
ROLE EXPECTATIONS:
Lead a collaborative and servicecenter team - Promote and nurture an environment of service excellence by developing guidelines procedures and service expectations at each guest touch point.
- Hire train and inspire the team members for front of house beverage and F&B support departments. Provide both formal and informal feedback to team members.
- Ensures service quality standards are maintained at all times
- Builds and maintains strong relationships with clients as well as in house co workers
- Regularly obtains feedback from clients and guests to improve operations
- Supports and communicates Company initiatives
- Executes all menus promotions and programs as outlined by the Director ofFood and Beverage in accordance with Hilton standards
- Work closely with supervisory/managerial staff to develop overall skills/growth (bench strength). Promote and develop a teamoriented philosophy stressing the importance of providing unparalleled commitment to excellence in service through formal and informal feedback and recognition
- Executes required daily reporting in a timely manner
- Ensures that all security safety and sanitation standards are achieved
- Achieves daily sales and assigned cost goals
- Achieves assigned budget goals
- Perform other reasonable duties and responsibilities as assigned
The Benefits Hilton is proud to have an awardwinning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- BestinClass Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- 401K plan and company match to help save for your retirement
- Employee stock purchase program (ESPP) purchase Hilton shares at 15 discount
- Debtfree education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- Career growth and development
- Recognition and rewards programs
EOE/AA/Disabled/Veterans
Required Experience:
Director
Employment Type
Full-Time
