Secretary 2 Receptionist
Secretary 2 Receptionist
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$ 40289 - 58988
1 Vacancy
Job Description
Job Description
Secretary 2 Receptionist
Iowa Department of Educations mission is ensuring all students experience a worldclass education. To accomplish our mission we need talented passionate people working together to build an excellent education system that empowers all students to achieve their full potential.
Do you enjoy interacting with and helping others Customercentric and supportive work If yes look no further. We have a great opportunity for you! The Secretary 2 Receptionist will be an integral member of the Department working closely with and supporting Department and Division team members.
Your Responsibilities:
- Main point of contact for operating and monitoring the security system for the Iowa Department of Education within the Grimes State Office Building
- Identify all visitors upon arrival determine nature of business and announce visitors to appropriate personnel
- Escort visitors to appropriate location within the Grimes State Office Building
- Assure visitors receive prompt efficient and courteous service leaving a positive first impression
- Monitor security cameras that are within the building
- Assist with deliveries of packages etc.
- Maintain the Department contracts database
- Ensure start and end dates are maintained
- Identify contract end date 90 days out for review with notification to contract owner and manager
- Identify when a renewal is part of contract and ensure contract owners have receive notification with plenty of time to renew
- Assist with Department projects
- Assist on projects by ensuring timelines are being met
- Help manage the day to day schedule of each project
- Schedule meeting for projects
- Hunt Group
- Answer calls as part of the phone tree for calls received by the Iowa Department of Education
- Courteously connect the caller with the most appropriate person to assist them
- If unable to transfer take callers name and number and assure them that you will follow up either by calling or emailing the information to the appropriate staff member
- Other duties as assigned which includes but not limited to:
- Assist with assembling materials for State Board of Education meetings
- Regularly update repository of materials assembled for the Governors office
- Regularly update repository of materials for the State Board of Education
- Return calls made to the Directors office and refer caller to appropriate Department staff member or state agency
- Review and edit materials and reports
- Provide backup support to the Chief as Staff as needed
Candidates are encouraged to include detailed information about their relevant experience in their application or submit a cover letter and resume in addition to their application.
If you wish to review a copy of the Position Description Questionnaire please contact .
Hours:8:00 A.M. 4:30 P.M. Monday Friday
A successful candidate will bring or have the ability and desire to learn:
- Quality customer service skills including enunciating clearly projecting a pleasant voice and communicating effectively
- Ability to interact with internal staff and external guests meeting their needs in a polite courteous and cooperative manner
- Knowledge of proper English grammar spelling and punctuation to assist with reviewing Department reports and publications
- Proficient with Microsoft Suite
- Proficient with Google Suite
- Strong organizational skills
- Experience answering a multiline phone system
- Understand the role of organizational units functions and key personnel of the Department
- Ability to work independently moving projects forward with minimal supervision
- Ability to work in complex situations and meet deadlines
- Ability to manage self in relation to prioritization and time management
- Desire to work with diverse teams and stakeholders
DESIRABLE QUALIFICATIONS:
- Experience utilizing Microsoft Suite
- Experience utilizing Google Suite
- Strong written and verbal communication skills
WHATS IN IT FOR YOU
- Opportunities to make a widespread difference in the lives of children their families and Iowa communities
- Collaborative positive work environment
- Talented and passionate work colleagues that will help you learn and grow
- Opportunities to collaborate with experts from around the country
- Employee discounts from a variety of vendors
- Competitive salary and benefits package:
- Main point of contact for operating and monitoring the security system for the Iowa Department of Education within the Grimes State Office Building
Minimum Qualification Requirements
Experience equal to two years of fulltime general office work one year of which must have involved secretarial or related administrative support duties;
OR
post high school course work in an accredited secretarial business or closely related curriculum may be substituted for the required experience on a monthformonth basis;OR
completion of thirty 30 semester (or equivalent) hours of undergraduate college level course work may be substituted for the one year of required general office experience;OR
certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;OR
employees with current continuous experience in the state executive branch that includes the equivalent of one year of fulltime work as a Secretary 1.
For additional information please click on this link to view the job description.
Employment Type
Full-Time
