Call Center RepresentativeDispatcherSchedulerQuality Control 7am - 3pm 2000hr
Call Center RepresentativeDispatcherSchedulerQuality Control 7am - 3pm 2000hr
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Salary Not Disclosed
1 Vacancy
Job Description
Dispatcher/Scheduler/Quality Control 7am 3pm $20.00/hr)
We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals Courts Schools and Social Service Agencies.
We want someone who
- Has a keen eye for detail and an eagerness to learn
- Is flexible and can keep up in a fastpaced environment
- Is a team player
- Takes initiative and can multitask
- Communicates professionally and efficiently in person and over the phone
If this feels like the position for you please respond with a detailed resume complete with education previous work experience and references. We are an EOE.
Responsibilities and Duties
Upon hire our candidate will
- Manage a high volume of phone calls
- Schedule multilingual interpreters for assignments
- Conduct inspections and ensure quality control
- Collect enter and analyze data
- Submit reports
- Monitor and review progress and accuracy
- Complete a background check and pass a drug screen
Qualifications and Skills
We need someone who
- Has a high school diploma and customer service/dispatch experience
- Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
- Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
- Is willing to work from the office
Benefits
Our employee benefits include
- Paid holidays after 90 days
- Ten 10 days of Paid Time Off after 90 days
- Medical Dental Vision and Life
- 401K and Profit Sharing
- Free parking
Required Experience:
Unclear Seniority
Employment Type
Full-Time
