Transaction Supervisor - Receivables Operations
Transaction Supervisor - Receivables Operations
Posted on :
27-04-2025
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1 Vacancy
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Job Description
Description
Are you a dynamic leader who thrives in a productionbased environment that offers a platform for career growth
As a Transactions Supervisor in Receivables Operations you will manage a team processing daily document transactions and extraction of checks and remittances. The firms Receivables Operations division enables customers to accept traditional paperbased payments from clients by capturing information with efficient technology services and transferring it to an output file for accounts receivable updating. The main objective is to expedite collections of payments due by getting the check thats in the mail deposited into the billers account as quickly as possible. A second objective is to expedite the posting of payment information allowing the customer to update their account records.
Job responsibilities:
- Oversee daily workflow of specific workgroups and/or segments of the workflow process
- Manage a team of full and parttime front line employees
- Handle complex customer relationships while utilizing service improvement tools and methodologies
- Own remittance processing performance including allocating work in process to maximize high productivity and excellent quality
- Manage shift operations informing shift manager of process delays breakdowns and resolving problems or obstacles to production and/or quality
- Provide guidance and development of the Team Leaders and Operations team members
Required qualifications skills and capabilities:
- Minimum 2 years supervisory/leadership experience
- Ability to lead direct and be visible to staff and direct reports
- Ability to coordinate and organize work while meeting and handling multiple deadline processes
- Demonstrated ability to multitask and balance numerous activities simultaneously
- Functional experience with MS Office including Word Excel Access and PowerPoint
- Good decisionmaking skills as well as exceptional written and verbal communication skills
- Display core leadership abilities strong planning/organization motivation problem solving/conflict resolution analytical team building and interpersonal skills are essential.
Preferred qualifications skills and capabilities:
- Experience in Remittance processing environment
Schedule:
Monday night Friday night 8:30 pm 5:00 am
Shift differential:
15
This position may require you to work nontraditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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