Amazons Fulfilled by Amazon (FBA) Inventory Optimization team seeks a Senior Program Manager with proven ability to influence across multiple organizations. Over the last 20 years the share of physical gross merchandise sales sold on Amazon by thirdparty Sellers has grown from 3 to over 60 in 2023. With over 2 million Sellers in multiple countries listing their products for sale on the Amazon Marketplace these Sellers are increasingly critical to delivering on Amazons vision of offering the Earths largest selection and lowest prices.
Thirdparty sellers are kicking our first party butt. Badly. And its a high bar too because our firstparty business has grown dramatically over that period from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our firstparty business in that time period is 25. But in that same time thirdparty sales have grown from $0.1 billion to $160 billion a compound annual growth rate of 52. To provide an external benchmark eBays gross merchandise sales in that period have grown at a compound rate of 20 from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on other public seller platforms And why were independent sellers able to grow so much faster than Amazons own highly organized firstparty sales organization There isnt one answer but we do know one extremely important part of the answer: We helped independent sellers compete against our firstparty business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools including tools that help sellers manage inventory process payments track shipments create reports and sell across borders and were inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination these two programs meaningfully improved the customer experience of buying from independent sellers. Jeff Bezos 2018 Letter to Shareholders
You will join a dynamic team at the forefront of this vision to grow and optimize our suite of Inventory Optimization solutions and metrics creating a richer endtoend Seller Experience (SX) while improving FBA profitability.
You will be responsible for building new mechanisms to improve key areas of our CX and SX including Fast Track Instock Speed and Cost to Serve. You will work closely with a crossdisciplinary team of business leads analysts/BIEs product managers and finance partners across the FBA business including Seller Services Supply Chain Optimization FBA Finance and Operations teams.
Key job responsibilities
Drive operational excellence across Inventory projects and find opportunities to grow scale and improve existing FBA programs launch new products and successfully measure outcomes
Drive alignment with senior leaders (including L8 and key crossfunctional partners
Identify automation opportunities to scale SX services and tools design processes and procedures that scale with the business growth in volume complexity across Established and Emerging Marketplaces
Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals
Utilize metrics to deepdive into issues and uncover businessdriving trends and patterns. Setup mechanisms to audit and perform necessary course corrections where needed to meet business objectives
Partner closely with other program/product managers category teams operations associates and tech leads to deliver on your roadmap
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of leading large complex programs experience
Bachelors degree in supply chain business engineering finance or related technical or quantitative field
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
4 years of managing stakeholders in crossfunctional project experience
4 years of leading large complex programs experience
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.