Director of Platform Engineering
Director of Platform Engineering
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Job Description
dunnhumby is the global leader in Customer Data Science empowering businesses everywhere to compete and thrive in the modern datadriven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the worlds most competitive markets with a deluge of multidimensional data dunnhumby today enables businesses all over the world across industries to be Customer First.
dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco CocaCola Meijer Procter & Gamble and Metro.
Were looking for a Director of Platform Engineering to spearhead dunnhumbys transition to a platform centric approach and lead our efforts in building a worldclass platform engineering enablement ecosystem. This role will focus on creating a platform that empowers products fosters innovation and delivers exceptional user interactions delivering robust internal developer platform (IDP) capabilities strengthening CI/CD pipelines enabling ondemand environments and scaling platform foundations such as observability security and FinOps while adhering to best practices in DevOps and modern software delivery
What we expect from you
- Drive the development of a comprehensive IDP (e.g. based on Backstage with selfservice capabilities reusable templates and golden paths to improve discoverability standardization and onboarding through the platform.
- Lead the design and scaling of CI/CD pipelines that incorporate GitOps principles using tools like ArgoCD Octopus Deploy and GitHub Actions.
- Enable progressive delivery via feature flags canary deployments and automated rollback mechanisms.
- Promote bestinclass DevSecOps practices integrating quality and security checks seamlessly into pipelines.
- Build out ondemand environments for development QA and staging through InfrastructureasCode and container orchestration.
- Support multitenancy and environment rationalization to reduce duplication and inefficiency.
- Define and implement observability standards including logging metrics tracing and alerting.
- Use tools like New Relic Prometheus and Grafana alongside building custom instrumentation for key platform services.
- Drive incident readiness and operational resilience by enabling actionable monitoring and alerting.
- Drive cloud cost visibility and optimization efforts across engineering through dashboards tagging standards and automation.
- Partner with stakeholders to embed FinOps principles in engineering decisions and build accountability into platform usage.
- Establish a systematic measurement framework for platform adoption developer experience and operational performance.
- Define and track KPIs like lead time for change deployment frequency MTTR platform usage and selfservice success rates.
- Build measurement into platform tooling for continuous feedback loops.
- Collaborate crossfunctionally with product security data and architecture teams to align on roadmaps and shared goals.
What we expect from you:
- Extensive experience in software development platform engineering with strong leadership exposure
- Demonstrated leadership in managing senior engineers and driving crossteam initiatives
- Deep experience in CI/CD GitOps and DevOps workflows using ArgoCD Octopus GitHub Actions or similar tools.
- Proven success in building and operating developer platforms and enablement frameworks.
- Experience with cloudnative technologies Kubernetes and Infrastructure as Code (Terraform Helm etc..
- Strong understanding of observability tooling (especially New Relic Prometheus Grafana) and incident response best practices.
- Familiarity with FinOps platform cost tracking and infrastructure efficiency techniques.
- Excellent communication leadership and stakeholder management skills.
- Attract hire and develop talented platform engineers with expertise in design development and security.
What you can expect from us
We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.
Youll also benefit from an investment in cuttingedge technology that reflects our global ambition. But with a nimble smallbusiness feel that gives you the freedom to play experiment and learn.
And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Required Experience:
Director
Employment Type
Full Time
