Field Engineer - Dallas TX
Field Engineer - Dallas TX
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Job Description
What success looks like in this role:
Job Summary:
We are looking for a dependable and technically skilled Field Engineer to provide breakfix support for enterprise clients focusing on server infrastructure as well as enduser devices including desktops and laptops. The ideal candidate will respond to hardware and software issues onsite ensuring minimal disruption to client operations and high customer satisfaction.
Key Responsibilities:
Perform onsite diagnostics repairs and replacements of server hardware (rackmounted blade tower servers) and related components.
Troubleshoot and repair desktops laptops and peripheral devices across a wide range of enterprise hardware and software environments.
Respond to breakfix service calls and incidents within defined SLAs and document all work accurately.
Conduct hardware swaps part replacements and system reimages as per client standards.
Provide professional customer service while on client premises.
Required Skills and Qualifications:
Strong handson experience with server hardware (e.g. Dell PowerEdge HPE ProLiant Lenovo ThinkSystem).
Solid breakfix experience with desktops laptops and common peripherals (printers docking stations etc..
Familiarity with common operating systems (Windows Server Windows 10/11 and BIOS/firmware troubleshooting.
Ability to read and follow technical documentation and service manuals.
Effective communication skills and professionalism in clientfacing situations.
Valid drivers license and willingness to travel regularly.
Preferred Qualifications:
Certifications such as CompTIA A Server Dell EMC HPE ASE or Lenovo Certified Technician.
Experience working in field service or breakfix roles for enterprise clients.
Familiarity with IT service ticketing platforms (e.g. ServiceNow ConnectWise).
You will be successful in this role if you have:
Required Skills and Qualifications:
Strong handson experience with server hardware (e.g. Dell PowerEdge HPE ProLiant Lenovo ThinkSystem).
Solid breakfix experience with desktops laptops and common peripherals.
Familiarity with common operating systems (Windows Server Windows 10/11.
Ability to read and follow technical documentation and service manuals.
Effective communication skills and professionalism in clientfacing situations.
Valid drivers license and willingness to travel regularly.
Preferred Qualifications:
Certifications such as CompTIA A Server Dell EMC HPE ASE or Lenovo Certified Technician.
Experience working in field service or breakfix roles for enterprise clients.
Familiarity with IT service ticketing platforms (e.g. ServiceNow).
Benefit Highlights:
Unisys offers an outstanding benefits package featuring unlimited paid time off a 401(k) match comprehensive healthcare HSA matching ongoing learning opportunities and more! Were committed to supporting worklife balance and investing in your future success.
Video Interview Notice:
At Unisys we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!
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This role may require access to exportcontrolled commodities and technology. Therefore to conform to U.S. export control regulations applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free:(Prompt 4. US job seekers can find more information about Unisys EEO commitment here.
Employment Type
Full-Time
