Sr Program Manager GLMS Benchmarking
Sr Program Manager GLMS Benchmarking
Posted on :
27-04-2025
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1 Vacancy
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Job Description
Amazon is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own strategic tactical crossfunctional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans developing processes coordinating and driving and communicating to senior management on status risks and process/product changes. Crossteam coordination project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience combined with deep analytical capabilities and a keen sense of innovation to lead complex projects from conception to completion.
We are seeking a Sr. Program Manager who will be an integral part in driving changes across Amazons operations and supporting topdown and bottomup changes across our logistic network. In this role you will be responsible for driving largescale endtoend process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs. You will be responsible for briefing senior leaders on portfolio performance across your assigned span of control. You will be responsible for providing expert guidance to operators and managers while managing the successful delivery of projects and goals across multiple organizations.
Key job responsibilities
Manage and oversee various crossfunctional programs ensuring successful delivery.
Develop and refine program strategies effectively leading and motivating teams.
Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics.
Navigate and resolve ambiguities in business scenarios applying creative problemsolving skills.
Foster collaboration with internal and external partners to optimize resource allocation and project success.
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
Bridge gaps in team dynamics processes and systems preventing common project pitfalls.
Identify and mitigate risks preventing them from escalating into major issues.
Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives.
Develop implement and oversee KPI reporting for a program portfolio ensuring clear visibility of milestones and project performance.
Manage and communicate project budgets effectively.
A day in the life
In this role you will be instrumental in developing global Last Mile standards and extracting critical insights that guide decisionmaking throughout the organization. Our team focuses on identifying analyzing and implementing bestinclass performance through benchmark methodologies consistently elevating the worldwide standards of excellence across the Last Mile. What might excite you about this role:
Our work is impactful directly influencing strategic decisionmaking and elevating performance standards.
Our team embraces a collaborative environment and is highly skilled passionate about data innovation and growth.
Opportunities for professional growth by expanding your expertise in data analytics program management and strategic leadership.
Our team drives positive change and empowers others to achieve their highest potential.
About the team
The Benchmarking Team is a group of passionate datadriven leaders committed to setting the standard for excellence through benchmarking methodologies. Our mission is to uncover meaningful insights through robust analysis and force multiplying bestinclass performance through scalable solutions. If youre looking for a team that values your expertise celebrates growth and embraces new challenges the Benchmarking Team is where you belong. Lets set the bar highertogether.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree
Experience working cross functionally with nontech teams
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Intermediate SQL or Python skills
Advanced knowledge of Statistics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are seeking a Sr. Program Manager who will be an integral part in driving changes across Amazons operations and supporting topdown and bottomup changes across our logistic network. In this role you will be responsible for driving largescale endtoend process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs. You will be responsible for briefing senior leaders on portfolio performance across your assigned span of control. You will be responsible for providing expert guidance to operators and managers while managing the successful delivery of projects and goals across multiple organizations.
Key job responsibilities
Manage and oversee various crossfunctional programs ensuring successful delivery.
Develop and refine program strategies effectively leading and motivating teams.
Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics.
Navigate and resolve ambiguities in business scenarios applying creative problemsolving skills.
Foster collaboration with internal and external partners to optimize resource allocation and project success.
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
Bridge gaps in team dynamics processes and systems preventing common project pitfalls.
Identify and mitigate risks preventing them from escalating into major issues.
Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives.
Develop implement and oversee KPI reporting for a program portfolio ensuring clear visibility of milestones and project performance.
Manage and communicate project budgets effectively.
A day in the life
In this role you will be instrumental in developing global Last Mile standards and extracting critical insights that guide decisionmaking throughout the organization. Our team focuses on identifying analyzing and implementing bestinclass performance through benchmark methodologies consistently elevating the worldwide standards of excellence across the Last Mile. What might excite you about this role:
Our work is impactful directly influencing strategic decisionmaking and elevating performance standards.
Our team embraces a collaborative environment and is highly skilled passionate about data innovation and growth.
Opportunities for professional growth by expanding your expertise in data analytics program management and strategic leadership.
Our team drives positive change and empowers others to achieve their highest potential.
About the team
The Benchmarking Team is a group of passionate datadriven leaders committed to setting the standard for excellence through benchmarking methodologies. Our mission is to uncover meaningful insights through robust analysis and force multiplying bestinclass performance through scalable solutions. If youre looking for a team that values your expertise celebrates growth and embraces new challenges the Benchmarking Team is where you belong. Lets set the bar highertogether.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree
Experience working cross functionally with nontech teams
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Intermediate SQL or Python skills
Advanced knowledge of Statistics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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