Solutions Consultant
Solutions Consultant
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Job Description
Jama Software is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells electrification space softwaredefined vehicles surgical robotics and more all rely on Jama Connect requirements management softwareto minimize the risk of defects rework cost overruns and recalls. Using Jama Connect engineering organizations can now intelligently manage the development process by leveraging Live Traceability across bestofbreed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive medical device life sciences semiconductor aerospace & defense industrial manufacturing consumer electronics financial services and insurance industries.
We are looking for a multifaceted Solutions Consultant with experience in the Medical Device Life Sciences and/or Pharmaceutical industry. The Solutions Consultant is responsible for proactively consulting mentoring and encouraging adoption of our products and services to a portfolio of automotive customers ensuring achievement of sustained value from Jama Software. In this position you will be a domain expert in Jamas products and offerings specifically our Medical Device solutions.
Youll be working with your manager our Director of Solutions and Consulting to achieve the goals of this vertical! Youll also partner with Solution Consultants and Solutions Architects across the Medical Device & Life Sciences vertical.
Join our diverse team in a remotefirst work environment with the opportunity for some travel and to come together annually for a companywide gathering!
What Youll Do:
- Become a subject matter expert in Jamas products and offerings specifically our Medical Device solutions
- Proactively lead multiple customer engagements; work directly with clients on how to align their process and Jama Connect to relevant system engineering methodologies
- Lead client working sessions to drive both process and technology decisions for how Jama Connect solutions will meet the clients requirements and verification processes
- Deliver onsite and remote training of the Jama Connect solution to onboard new users
- Document and share best practice articles and enablement assets to scale our delivery maturity
- Identify and seek resolution of barriers that could inhibit end user adoption
- Assist Solution Lead in enhancing our industry solution offerings
- Work with Solution Lead and vertical sales leadership to drive industry business strategy
- Find and engage with engineering leaders responsible for process outcomes and help drive performance improvement through Jama Softwares products and solutions
- Other duties as assigned.
What Youll Bring:
- Highly motivated and selfdirected to own large portfolio of customer engagements
- Knowledge of system engineering and general complex product development process activities including requirements test and risk management.
- Excellent presentation meeting facilitation project organization and interpersonal skills
- Ability to seek out and build positive relationships with people at various levels and departments
- 35 years direct experience with requirements test and digital engineering methodologies in the Medical Device industry
- Experience with 1 product development launch or onmarket support in a Quality regulated industry
- Experience managing the deployment of SaaS software solutions to endusers with a particular view towards managing adoption milestones and identifying expansion opportunities
Nice to Have:
- Previous experience operating as a Systems Engineer Requirements Manager Development Engineer (HW SW) Process Engineer Quality Assurance
- Familiar with Medical Device Regulations (US FDA EU MDR/IVDR) and industry standards (ISO 13485 IEC 62304 including Quality Management Systems.
- Experience facilitating process and quality maturity level evaluations for their customers
- Direct experience implementing Jama Connect at their organization
- Multilingual proficiency (German or French preferred)
Perks and Benefits:
- Virtual first and culturally diverse work environment spanning 8 countries.
- Ambitious and fun work with a chance to define distinct companyshaping tangible contributions.
- Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.
At Jama Software we welcome passionate individuals who have the unrestricted right to work in the country you live in and reside in eligible countries to join our team.
If you get to this point we hope youre feeling excited about the job you just read. Even if you dont feel that you meet every single requirement we still encourage you to apply. Were eager to meet people that believe in Jama Softwares mission and can contribute to our team in a variety of ways not just candidates who check all the boxes.
Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to any characteristic protected under federal state or applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us atto request an accommodation.
Required Experience:
Contract
Employment Type
Full Time
