Conference Events Operations Assistant Manager
Conference Events Operations Assistant Manager
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Job Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! The DoubleTree Docklands is located in a 17thcentury building once housed Londons last dry shipbuilding dock. With this unique mixture of old heritage and modern service this 378 room hotel offers an exceptional familylike experience for its guests and employees. With the Jubilee and Overgroundconnected bus route C10 in the front and a free ferry service to Canary Wharf the property can be reached easily from both the north and south half of London.
With its various set of outlets and diversified range of guests the DT Docklands offers an excellent opportunity for every team member from entry to a higher level to start or build an outstanding career in the field of hospitality.
A WORLD OF REWARDS
- Salary up to 31000 per year plus service charge and tips
- Free and healthymealswhen on duty
- Grow your Career!
- Personal Developmentprogrammes designed to support you at every step of your career
- A chance to make a differencethrough our Corporate Responsibility programmes Find out what and how we are doing
- Team Member Travel Program:discounted hotel nights plus 50 off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts:with Perks at Work
- Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Modern and inclusiveTeam Members areas
What will I be doing
- Assist in managing all Conference and Banqueting operations
- Maintain exceptional levels of customer service
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Aware of trends and propose ideas to build the range and quality of F&B and C&E settings
- Optimise sales and contain costs identifying any areas for action
- Set achievable budgets and other short and longterm functional goals
- Assist other departments wherever necessary
What are we looking for
- Strong knowledge of hotel/leisure/service sector
- Record of success in Conference and Beverage specifically the ability to deliver profit control costs and build customer loyalty
- Exceptional communication skills
- Exceptional leadership skills to create a winning team
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
