Amazon Web Services is a fastpaced technology company and a leader in the world of Data Centers. We are looking for proven Data Center Technology Manager with solid experience in people management and scaling teams. The DCO Cluster Manager will drive the vision for the Data Center Operations.
We are looking for an inspiring leader capable to drive experienced managers. The ideal candidate would have a background in IT Infrastructure Data Centers or worked for the industrial manufacturing domain (aircraft automobiles consumer electronics heavy machinery... list not exhaustive) or Military.
The companys infrastructure consists of various custom built and offtheshelf applications operating on a variety of platforms and other major technologies. The successful candidate will have experience managing a team of 70 people on a 24/7 rotating shift across multiple Data Centers in the region. You should be familiar with Problem Change & Incident Management creating & tracking expenditure continuously design and implement new mechanisms. The role includes mentoring developing and growing people in all levels supporting Infrastructure projects and proposing technical solutions that are scalable.
Key job responsibilities
Team management of experienced Data Center Managers leading Data Center Technicians. This includes recruitment / people development through coaching and mentoring / performance review / rotation management.
Define the strategy to improve the efficiency and productivity of day to day 24x7 Datacenter Operations.
Manage and continuously Improve the workflows processes and throughput for Data Center Operations.
Manage effectively the global yearly operating budget: CAPEX (technical equipment infrastructure development) OPEX (cost of personnel service provision consumables and team events)
Ensure all operational KPIs and Metrics are consistent being measured and met inside AWS Data Centers.
Drive innovation and automation within Data Center Operations.
Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.
Management of largescale events in the Datacenters (crisis situations: thermal or power events networking issues etc..
Manage Vendor performance.
Ensure Data Centers are compliant with all relevant security policies and procedures.
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
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5 years of people management experience with direct reports as their performance manager.
Experience Managing People Managers Solid data mining / analytical skills.
Experience with change management / incident management.
High literacy in security safety and customer data protection.
Knowledge of server hardware (storage system Network) and maintenance/troubleshooting
Knowledge and/or experience of Safety Physical and IT Security Logistics Power Cooling & Facilities Engineering
Experience with capacity planning Project Management skills
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