Subaru Express Service Advisor
Subaru Express Service Advisor
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Job Description
Job Overview:
As a Subaru Express Service Advisor you will be the first point of contact for customers in need of vehicle maintenance services. Your role is to ensure customers receive excellent service by effectively communicating their needs to the service team and providing timely updates.
Key Responsibilities:
Customer Interaction: Greet and assist customers as they arrive for express service answer questions and provide guidance on their vehicles maintenance needs.
Service Coordination: Communicate with Express Service Technicians to ensure that services are completed in a timely manner.
Vehicle Service Management: Help customers understand the recommended maintenance services for their vehicles and provide updates on progress.
ProblemSolving: Address customer concerns or service questions and direct them to the appropriate team members for more indepth assistance when needed.
Quality Service: Maintain a high level of professionalism and customer satisfaction throughout the service process.
What Were Looking For:
Customer Service Focus: Strong communication skills and a customerfirst attitude are essential.
Team Player: Ability to work collaboratively with a team of technicians and fellow advisors.
Willingness to Learn: Previous experience is helpful but not required well provide the necessary training!
Attention to Detail: Ability to handle multiple tasks efficiently while ensuring a high level of accuracy.
Reliable & Motivated: A selfstarter whos dependable and eager to contribute to a growing team.
Qualifications:
Excellent communication and customer service skills.
No prior automotive experience required but an interest in the industry is a plus.
Strong organizational and timemanagement abilities.
Must be able to work fulltime and onsite.
Benefits:
Paid Time Off: Enjoy time off to recharge and balance your worklife needs.
Health Insurance: 50 employerpaid health insurance.
Retirement Benefits: 401(k) plan with a 4 (of gross wages) employer match to help you save for your future.
Supportive Work Environment: Work in a friendly familyoriented company that values its employees.
About Us:
Since 1937 weve been a trusted familyowned Subaru dealership in Bend OR committed to providing topnotch customer service. As the only remaining locally owned franchise dealerour team is passionate about delivering a great experience for each customer who walks through our doors and were looking for a new Subaru Express Service Advisor to join our team. Whether youre new to the automotive industry or have experience if you have a passion for helping people we want to hear from you!
Ready to join our team If youre motivated to help customers and work in a fastpaced environment apply now to become part of our legacy!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
