Workspace Mac Engineer
Workspace Mac Engineer
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Job Description
Role Overview
The Workspace Mac Engineer will be part of the End User Engineering team responsible for designing and supporting the firms Desktop Workspace across physical virtual and cloud platforms. This role focuses on engineering and supporting the macOS ecosystem while ensuring seamless integration with enterprise infrastructure high standards of security reliability and performance.
Key Responsibilities:
Mac Engineering & Management:
- Engineer macOS builds and configurations compatible with enterprise infrastructure.
- Administer JAMF Pro for macOS device management including policies profiles and workflows.
- Manage macOS devices using Microsoft Intune ensuring compliance and application deployment.
- Implement macOS security policies (e.g. FileVault Gatekeeper System Integrity Protection).
- Integrate macOS devices with Active Directory and hybrid identity systems.
- Automate workflows using scripting languages like Bash Python and AppleScript.
- Manage Apple hardware lifecycle (procurement provisioning secure decommissioning).
General Workspace Engineering:
- Develop disaster recovery solutions for Windows and macOS platforms (using tools like Acronis and VMware).
- Optimize performance and resource utilization across Workspace systems.
- Troubleshoot virtualization issues (e.g. Citrix VDA integration) for Mac and Windows environments.
- Create and maintain documentation including configuration guides and knowledge bases.
Collaboration & Training:
- Collaborate with global IT teams to integrate macOS and Windows systems seamlessly.
- Provide thirdline technical support for macOS and Windows platforms.
- Train endusers on macOS workflows and best practices.
Qualifications:
- Bachelors Degree in Computer Science IT or a related field.
Experience:
- 10 years of enterprise desktop engineering experience (macOS and Windows).
- 5 years of macOS device management using JAMF Pro and Microsoft Intune.
- Expertise in scripting (e.g. Bash Python AppleScript) for automation and customization.
- Strong troubleshooting skills for macOS and Apple hardware.
- Experience integrating macOS with Active Directory and hybrid identity systems.
- Knowledge of Apple hardware lifecycle management.
Preferred Skills & Certifications:
- JAMF Pro Certification (Admin or higher).
- Microsoft Intune Certification or equivalent experience.
- Experience with Apple Business Manager and automated device enrollment.
- Familiarity with virtualization tools like VMware ESX Citrix XenDesktop and XenServer.
- Knowledge of tools like GitHub Jira Confluence Systrack and Office 365.
Employment Type
Full-Time
