Technical Training Developer

At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.

F5 optimizes secures and manages applications across multicloud and onpremises environments specializing in SaaSbased Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides tutorials and videos that simplify complex concepts related to application optimization security and management across multicloud and onpremises environments. By collaborating with subject matter experts you will ensure that the content is accurate uptodate and aligned with F5s SaaSbased Distributed Cloud services.

Qualifications

• Experience in creating online selfservice technical training content for SaaSbased networking application security and application management services
• Proficiency in using online content development platforms to craft educational materials
• Knowledge of various learning management systems to deploy and manage training content
• Experience with GitLab for version control and collaboration in content creation
• Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations
• Familiarity with generative AI technologies for generating text images and videos to support content creation
• Strong understanding of services provided by F5 Distributed Cloud and related technical aspects
• Excellent written and verbal communication skills to convey complex technical information clearly
• Ability to work collaboratively with technical teams and subject matter experts
• Passion for continuous learning and staying updated with the latest trends in technology and training methodologies
• Familiar with application security networking services and application management services technologies
• Additional desired experiences: CDN WAF Bot defense DDoS load balancers multicloud networking public cloud services ZTNA NGINX distributed applications kubernetes

Responsibilities

• Develop and maintain highquality engaging and interactive training content for F5s webbased technical knowledge platform focusing on services provided by F5 Distributed Cloud
• Create comprehensive training materials including tutorials guides videos and assessments to help users effectively understand and utilize F5s application optimization security and management solutions
• Collaborate with subject matter experts product managers and engineering teams to ensure accuracy and relevance of the training content
• Design and implement a structured learning path for different user levels from beginners to advanced users to facilitate a smooth onboarding and continuous learning experience
• Conduct regular reviews and updates of existing training content to reflect the latest product features industry trends and user feedback
• Utilize modern elearning tools and technologies to enhance the user experience and engagement with the training content
• Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly
• Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions
• Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform
• Provide technical support and guidance to users addressing their questions and concerns related to the training content and F5s solutions

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be allinclusive and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @ or auto email notification from Workday (ending with or @.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .