Director Business Operations ERP
Director Business Operations ERP
Posted on :
27-04-2025
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1 Vacancy
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Job Description
Meet Yubico: the inventor of the YubiKeythe worlds first and leading security key. Our companys mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard and recently went public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers online services and mobile apps. We are a global company with a strong company culture and employees located in over 14 countries. Yubicos headquarters are based in Stockholm Sweden and Santa Clara CA. Aligned with our mission to make the internet more secure for everyone Yubico donates YubiKeys to organizations helping atrisk individuals through our philanthropic initiative Secure it Forward.
At Yubico we offer:
Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. Aligned with this our employees have created some pretty cool Employee Resource Groups: YubiPride YubiBIPOC YubiSustainability and YubiWomen. Additionally Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here).
Social Connection: Relationships and connectedness matter and we love spending time with our team! Our virtual workspace keeps us connected daytoday whether its through Yubico celebrating wins or our buzzing Slack communities. We host an allteam event in a new location every year where we plan for upcoming quarters set goals and most importantly host fun events to encourage team building outside of the workplace. Check out our Life at Yubico Page on LinkedIn and our awards here.
The Role:
We are seeking an experienced Director Business Operations (ERP) to join our Business Operations team. As a Director Business Operations (ERP) you will be responsible for managing the NetSuite product backlog prioritizing based on business impact feasibility and strategic objectives.
The ideal candidate will have a deep understanding of core business processes such as Order to Cash Procure to Pay Record to Report Financial Reporting and Inventory Management. They will also possess strong leadership skills with experience leading Agile development efforts and collaborating with technical teams.
Business Operations is a global team where you will lead the evolution of our ERP platforms (e.g. Avalara NetSuite WMS) driving key strategic initiatives that impact the entire organization. We are a collaborative and highgrowth environment partnering with talented teams across multiple functions. Here you will gain exposure to cuttingedge ERP solutions integrations and business process automation.
Tasks & Responsibilities:
- Managing a team of NetSuite developers and administrators overseeing integrations and ensuring the security and integrity of NetSuite data.
- Owning and managing the ERP platform strategy and roadmap ensuring alignment with business goals and scalability needs.
- Serving as the primary product owner for NetSuite within the organization working closely with crossfunctional teams to define system requirements and implement bestinclass solutions.
- Maintaining and continuously refining the ERP product backlog prioritizing based on business impact feasibility and strategic objectives.
- Acting as the key liaison between finance operations supply chain sales IT and executive leadership gathering business requirements translating them into technical specifications and ensuring solutions meet business needs.
- Defining and document business processes system workflows and functional requirements to optimize ERP performance.
- Collaborating with enterprise architects developers and system administrators to design test and deploy enhancements integrations and customizations.
- Leading Agile development efforts participating in sprint planning daily standups backlog grooming retrospectives and stakeholder demos.
- Overseeing the design implementation and maintenance of NetSuite configurations including workflows reports dashboards roles permissions saved searches and custom scripts.
- Identifying and driving process improvements and automation initiatives ensuring that NetSuite is leveraged effectively to enhance operational efficiency and reduce manual effort.
- Ensuring seamless integrations between NetSuite and other enterprise applications (e.g. Salesforce) by defining integration requirements and collaborating with technical teams.
- Partnering with finance tax and compliance teams to ensure NetSuite meets regulatory requirements and supports audit readiness.
- Monitoring system performance and data integrity proactively identifying and resolving issues to ensure platform stability and reliability.
- Developing and delivering training documentation and change management strategies ensuring business users effectively adopt and utilize NetSuite capabilities.
- Providing regular reporting and updates to leadership on NetSuite performance roadmap progress key initiatives and risks.
- Managing relationships with thirdparty vendors system integrators and implementation partners ensuring successful project and ongoing platform support.
- Evaluating and recommending new features technologies and thirdparty applications that enhance ERP functionality and align with business objectives.
- Leveraging data and analytics to drive decisionmaking optimize system usage and improve reporting capabilities.
Basic Qualifications:
- Exceptional leadership abilities demonstrated through effective team management and attaining project objectives with outstanding outcomes.
- Possession of a strategic mindset enabling the translation of business requirements into technical solutions that drive enduring success in NetSuite implementations.
- Outstanding communication and interpersonal skills facilitating seamless collaboration with stakeholders across all organizational levels.
- BS Degree or additional amount of experience in lieu of a degree.
- Minimum of 6 years experience in a Product Owner ERP Manager Business Systems Analyst or related role with a strong focus on ERP.
- 4 years experience working with tools such as JIRA and ServiceNow.
- Consulting or working experience with ERP supply chain applications (particularly Inventory and Manufacturing) is required.
Bonus Qualifications:
- Extensive knowledge of NetSuite configuration workflows saved searches reporting scripting capabilities and integrations.
- Deep understanding of core business processes such as Order to Cash Procure to Pay Record to Report Financial Reporting and Inventory Management.
- Ability to analyze complex business problems define clear requirements and translate them into effective NetSuite solutions.
- Strong analytical and problemsolving skills with a datadriven approach to decisionmaking.
- ERP Consultant and/or SuiteFoundation Certification.
- Scrum master certification or experience.
#LIHybrid
#LIAS1
We are an equal opportunity employer we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity or expression age marital status religion national origin disability protected Veteran status or any other characteristic protected by law. Wed love to learn about what you can add to our diverse team.
Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.
Personal data submitted through this form is used for managing Yubicos recruitment activities which include facilitating any application you make setting up and conducting interviews and tests for applicants evaluating and assessing results and selecting candidates and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico).Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubicos record retention policies. If you have asked us to we will keep you informed of other opportunities at Yubico. We do this in various ways including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at to let us know and we will delete all such information. Providing your personal data is voluntary but necessary to join our talent community and if you do not agree to provide your data we will not be able to consider you as part of our talent community.
As part of providing the requested service we will transfer your data to be processed by Lever Inc. a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices including the lawful basis for processing of personal data how to lodge a complaint with the supervisory authority and how to contact Yubico to exercise your data subject rights. In this notice when we refer to Yubico us we or our we mean the Yubico group company or companies that you apply to or correspond with and which are responsible for any personal data collected about you.
Required Experience:
Director
Employment Type
Full Time
Key Skills
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