Surveillance Officer

Why Ballys

Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.

With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role: Surveillance Officer

MAJOR FOCUS:

Responsible for safeguarding the companys assets and for the safety of guests and employees. Observes monitors and records activities occurring in the casino area and throughout the facility recording observations as required.

Responsibilities:

• Observes the facility through the pan zoom and tilt cameras and records all pertinent activity on the Surveillance system.
• Coordinates with the supervisor to record the questionable activity for review and possible use as evidence in court.
• Conducts the same type of observations of the gaming areas as directed.
• Responsible for the detection of cheating theft and other illegal activities.
• Prepares daily logs of all pertinent activity.
• Logs and marks video clips and stores them in one of several repositories on Surveillance system.
• Observes the facility entrances the cashiers cage vaults and count rooms.
• Observes and verifies chip fills and kiosk cassette fills.
• Monitors fire alarm panel and coordinate the response to fire alarms and system troubles notifying proper persons in accordance with established procedures.
• Makes timely notification to appropriate management supervisors Delaware State Lottery and /or the Division of Gaming Enforcement.
• Monitors Security radio transmissions.
• Monitors Slots Management DSX Door Access Fire Panel and Biometrica computer systems.
• Coordinates response to holdup alarms.
• Provides exceptional customer service.
• Works safely following all established safety rules and regulations.
• Communicates effectively with coworkers supervisors and guests.
• Follows all relevant policies and procedures.

ADDITIONAL FUNCTIONS:

• Performs other duties as assigned.

Qualifications:

• Must possess High School diploma GED or equivalent work experience.
• Must be computer literate in Microsoft Office products.
• Must possess good communication skills.
• Must be able to distinguish all colors.
• Must be able to report to work on time as scheduled.
• Must be able to work weekends holidays and nights as needed.
• Must be able to successfully pass a background check and receive a license from the DE Lottery.
• Must present an overall professional appearance and report to work in appropriate attire.
• Must adhere to the Close Personal Relationship Policy Surveillance. Employees are prohibited from having close personal relationships with all other employees.
• Must be able to learn specific job duties and complete detailed work assignments and to maintain knowledge of basic concepts and techniques.
• Must be able to speak read and write English

Whats in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical dental and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Target Hourly Rate: $17.50/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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Required Experience:

Unclear Seniority