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You will be updated with latest job alerts via emailLoad Planner
Location: Faribault MN.
Shift: SundayWednesday 5pm5am
Position Summary:
Load Planners coordinate all processes and functions of freight movement and customer service. Load Planners process customer orders plan & optimize shipments into loads using Transportation Manager System tender freight to thirdparty carriers update the Transportation Manager System with current shipment information and respond to internal and external customer inquiries. Load Planners also provide visibility to management and the customer by tracking process oversight auditing researching and troubleshooting operational issues or functions.
Major Responsibilities:
Loadbuilding Adding shipments to a load rating a load securing carrier coverage and appointment setting. Monitoring and resolving MCP email messages. Identify shipping opportunities for improved performance such as: truckload multistops consolidated shipments etc.
Provide excellent Customer Service to assigned account(s)
Call Center and shared email box responsibility
Provide visibility to management and the customer by tracking shipments process oversight auditing load exception investigation researching and troubleshooting operational issues or functions.
Recover customer loads
Complete daily logs and trackers. Provide detailed instruction for various customers and associates from other shifts by phone and email.
Other projects and tasks as assigned by supervisor
Qualifications:
High School Diploma (or equivalent) required. Bachelors Degree in Business or Supply Chain Management preferred.
One 1 plus year of experience in Transportation/Supply Chain preferred
Experience with Dispatching / Route Planning / Customer and Driver Engagement
Strong attention to detail accuracy and sense of urgency
Strong written and verbal communication skills
Must be able to learn and regularly operate various computer systems across different platforms
Ability to develop and maintain professional working relationships with customers as well as Penske associates
Ability to use critical thinking to analyze information communicate appropriately make decisions within the framework of the SOP solve problems evaluate results and determine if further action is needed.
Ability to work First Second and Third shifts as needed. Flexibility with scheduling required
Plus One mentality (Looking for additional ways to add value going above & beyond what you are expected to do).
Regular predictable full attendance is an essential function of the job
Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background Investigation (to include past employment education and criminal history) and drug screening are required.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job the associate may be required to stand walk and sit. The associate is frequently required to use hands to touch handle and feel and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.
Full-Time